About the position
If you’re an expert in Software House access control systems, Trofholz Technologies has an opportunity for you to make a real impact with customers that matter. We are seeking a Software House Engineer with deep experience and certification in Software House technologies to support our federal and healthcare clients including Mather VA and Palo Alto VA. We’re looking for a leader who aligns with our QCCIT Values: Quality in delivery and service, Commitment to client satisfaction and project success, Creativity in solving challenges, Integrity in every action, Team spirit that fosters collaboration and trust. Why Join Trofholz? We are a federal and commercial contractor recognized for our technical excellence, innovation, and commitment to our employees. Our work makes a national impact, and our culture supports your growth, autonomy, and long-term career journey. Be a part of a high-performance team where your expertise drives secure, cutting-edge access control solutions. TFZ is a place where YOU are valued!
Responsibilities
- Lead the design, installation, and configuration of Software House access control systems, ensuring precision and reliability in every deployment.
- Execute system upgrades, maintenance, and troubleshooting to maintain peak performance and security standards.
- Collaborate with project managers and customers to deliver tailored, dependable access control solutions that exceed expectations.
- Read and interpret schematics, blueprints, and technical manuals to guide efficient installations and repairs.
- Set up and configure CCure 9000 components — including inputs, outputs, doors, schedules, and events — aligned with specific customer requirements.
- Analyze and diagnose system malfunctions, providing expert-level hardware and software troubleshooting to resolve issues promptly.
- Mentor and train junior technicians, fostering a culture of continuous growth and technical excellence.
- Conduct on-site inspections of subcontractor work to verify compliance with codes, standards, and best practices.
- Document activities and findings with detailed field visit reports, promoting transparency and accountability.
- Lead diagnostic evaluations and implement corrective actions to ensure robust, resilient system performance.
- Work cross-functionally with internal teams to drive seamless project execution, innovation, and continuous service improvement.
Requirements
- Bachelor’s degree in computer science, Information Technology, Electrical Engineering, General Engineering Systems — or equivalent technical experience.
- Minimum of 5 years’ experience in deploying and supporting complex security systems in a technical, customer-facing field service role.
- 2+ years of programming experience specifically with C•CURE 9000.
- Multiple Software House certifications (including C•CURE 9000, Advanced Programming, and more).
- Strong grasp of Division 28 & 08 specifications and best practices.
- Extensive hands-on experience with Software House C•CURE systems, including access control, video management, and situational awareness platforms.
- Expert understanding of Software House hardware and software architecture.
- Advanced proficiency with Windows operating systems, and Microsoft SQL Server (installation, configuration, and administration).
- Solid understanding of networking fundamentals, including IP configuration, VLANs, firewalls, and secure remote access.
- Experience with virtualization platforms such as VMware and Hyper-V.
- Ability to independently manage complex technical projects from design through commissioning with minimal supervision.
- Demonstrated ability to troubleshoot and optimize physical security systems in fast-paced, customer-driven environments.
Nice-to-haves
- Excellent communication skills, both written and verbal, with a strong commitment to customer satisfaction.
- Proven ability to mentor junior technicians, support collaborative problem-solving, and contribute to team success.
- Must be in or willing to relocate to the Sacramento, CA area.
- Must have a clean driving record and be willing to travel to job sites in-state and out-of-state as needed.
- Must be eligible to obtain and maintain a government security clearance if required by the project.
Benefits
- Medical, Dental, and Vision Plans (HSA Options Available)
- 401(k) with Employer Match
- Paid Time Off and 11 Paid Holidays
- Employer-sponsored Life and AD&D Insurance
- Employer-sponsored Short-Term & Long-Term Disability
- Flexible Spending Accounts
- Company Sponsored Training
- Wellness and Support Programs
