About the position
Jabra is seeking a Software Integration Product Manager, Video Business Unit to lead and evolve the integration of software services and partner applications across the Jabra OS ecosystem. This role is central to enabling seamless, intelligent functionality across Jabra devices, both new and existing, while ensuring robust integration with our cloud-based deployment and management platform, Jabra+. You’ll work cross-functionally with software and hardware engineering teams across North America and Europe to define and deliver integrated software experiences on devices from factory to field. As the key stakeholder for partner software enablement and firmware behavior across platforms, you will drive both technical and strategic outcomes to ensure our products are smart, scalable, and future-ready. This is an exciting opportunity for someone passionate about platform thinking, embedded software, and scaling software-enabled hardware products.
Responsibilities
- Lead the product definition and integration strategy for Jabra OS across devices, ensuring consistency, performance, and adaptability for both net new and in-market devices.
- Define and drive the integration of partner applications and services into the Jabra OS ecosystem, creating a compelling and scalable value proposition.
- Own and communicate clear, actionable product requirements for software features, firmware behavior, update aggregation, and cross-platform consistency.
- Collaborate closely with engineering, QA, and program management teams in North America and Europe to align roadmaps, track integration efforts, and ensure timely execution.
- Ensure all Jabra video devices are fully integrated with Jabra+, our cloud-based management and monitoring platform, including support for device enrollment, configuration, and updates at scale.
- Oversee integration planning for both new devices coming from factory and existing deployed devices in customer environments, ensuring seamless transitions and updates.
- Serve as the central touchpoint for device software strategy, collaborating with hardware product teams, software services, and customer support groups to align deliverables and timelines.
- Represent the voice of the customer and IT administrator in feature planning, ensuring ease of deployment, manageability, and lifecycle consistency.
Requirements
- 7+ years in product management, preferably in embedded software, firmware integration, or device platform ecosystems.
- Strong technical acumen, especially in system-level software integration, firmware update frameworks, and cloud-managed device platforms.
- Cross-functional leadership experience with globally distributed engineering teams.
- Demonstrated success in defining product requirements and leading execution through to delivery.
- Experience working with or integrating third-party applications into embedded platforms or device ecosystems.
- Familiarity with cloud deployment and management platforms and associated device enrollment/configuration practices.
- Excellent communication skills—able to influence across technical and non-technical stakeholders.
- Prior experience in video, audio, or unified communications a plus.
- Experience with cloud-connected device ecosystems or device fleet management platforms.
- Background in networking, IoT, or video conferencing technologies.
- Hands-on experience with product telemetry, firmware pipelines, or device diagnostics.
Benefits
- Annual bonuses
- Health insurance
- 401(k) plan
- Paid vacation and holidays
