About the position
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
Responsibilities
- Test the design, build, and execution of scalable and stable off the shelf applications or custom-built technology solutions to meet business needs.
- Track any quality risks, gaps or issues and communicate with software development teams.
- Monitor the status of testing initiatives, update stakeholders, provide status reports to the business teams, and lead triage meetings.
- Ensure customer satisfaction through delivery of top-quality professional services.
- Contribute to the entire implementation process for new applications and enhancements to existing applications and processes.
- Provide technical expertise to problem-solving and escalating issues during project deliverables.
- Implement and evolve QA processes to get effective test signal and scale testing efforts across multiple products.
- Conduct root cause analysis and complex performance tuning.
- Serve as primary contact for all quality aspects for releases.
- Utilize knowledge of testing concepts, automation scripts, SQL queries, and API testing to determine application test planning, test design, and execution.
Requirements
- Bachelor’s degree (or foreign educational equivalent) in Computer Science or a closely related field.
- At least 3 years of experience in software quality assurance testing.
- Hands on experience in developing and executing automated test scripts.
- Experience working with automated test frameworks and test runners.
- Utilizing test case management and test case management tools.
- Using version control systems such as GitLab.
- Using SQL or other query methods to retrieve data from relational databases.
- Working in an Agile/Scrum environment.
