The job is to assist managed services customers in a back-office capacity with retirement plan administration duties using the ftwilliam.com software as well as help out other teams as needed.
Responsibilities
Assist with retirement plan administration for managed services customers
Run eligibility calculations, required testing included but not limited to 402g, 415, ADP/ACP, and run new comp allocations as requested for plans with at both a daily RK and pooled/SDBAs
Work closely with management and sales during the initial sale, to help with questions on managed services
Assist with other duties as time permits
Requirements
Two-year degree or comparable Industry experience
Experience with ftwilliam.com preferred
At least 3 years experience preferred
Must have retirement plan administration experience
Nice-to-haves
Excellent customer service skills, including superior written and verbal communication skills