Hilton Grand Vacationsposted 4 days ago
Full-time • Manager
Boston, MA
Administrative and Support Services

About the position

Are you an ambitious marketing professional looking to take your career to the next level? Hilton Grand Vacations is seeking a Sr. Manager Vacation Sales to join our world-class team in Boston. This is your chance to lead a dynamic sales team and innovate in the vacation ownership industry!

Responsibilities

  • Build and implement effective POS package sales strategies and lead the Boston-based sales team towards achieving corporate sales objectives.
  • Develop processes to build an efficient and effective sales organization.
  • Provide leadership through clear communication of vision, active mentoring, and development, while ensuring performance management is completed.
  • Uphold a high-quality customer care culture in collaboration with hotel partnerships.
  • Collaborate with Recruitment to complete training classes for new hires and ongoing training for existing team members.
  • Manage area budget control, compensation programs, and incentive planning.
  • Ensure effective hiring, orientation, training, development, and retention of sales reps.
  • Supervise the team through field visits, observations, and monthly performance reviews.
  • Uphold all organizational guidelines and standards.
  • Respond to team member inquiries regarding payroll, spiffs, and lead cleanup.
  • Prepare monthly, quarterly, and annual sales forecasts.
  • Manage hotel partnerships and guest services issues.
  • Collaborate with HRBP and Sr. Director of Marketing on employee relations.
  • Foster a motivated team environment in the field.
  • Negotiate space and customer contact agreements with hotels/retail partners.
  • Collaborate with creative services to ensure professional and brand-standard designs for staffed locations.
  • Identify and establish marketing proformas for POS growth plans and open new locations.
  • Collaborate with Sr. Director of Marketing on arrival/departure contact strategies.
  • Leverage direct marketing management technology, web, data assets, communication channels, IT support, and data integration opportunities.

Requirements

  • 2+ years of experience in a leadership role.
  • Proven track record in recruiting and retaining a sales team, leading diverse teams, achieving goals, and developing team members.
  • Experience in strategy development, project management, problem-solving, and change leadership skills.
  • Strong oral and written communication skills, including outstanding negotiation skills.
  • Ability to build positive working relationships internally and externally, and effectively communicate with all levels of management.
  • Proficiency in Microsoft Office Suite.
  • High school diploma or equivalent experience.

Benefits

  • Competitive base pay plus commission.
  • Recognition Programs and Rewards.
  • Discounted Hilton hotel rates worldwide!
  • 401(k) program with employer contribution.
  • Paid Time Off (PTO) for adventure, rest, relaxation, or recuperation.
  • Equity participation opportunity.
  • Tuition reimbursement programs.
  • Numerous learning and advancement opportunities.
  • Business Casual attire.
  • Consistent day-to-day responsibilities.
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