About the position
As part of the Adjudication Development Engineering team, you will be expected to be proficient in all critical functions of the application development and will champion SDLC methodologies with a deep understanding of best practices to ensure that quality standards are met. We believe for success you should have flexibility, possess a positive outlook, discernment, and inspire change within a fast growing environment. This team directly impacts the lives of our pharmacy customers by creating systems that process prescriptions. The systems we work with process over 10 million scripts a day and is business critical. You can work knowing you are helping many people each day. The IT Development Senior Manager position exists to successfully execute projects / initiatives in an information technology (IT) department. You will coordinate team or group activities with CVS Health and vendor staff resources. You will provide guidance and direction to project teams and direct repartees on planning and execution of projects, technical and functional standards and practice, process and procedures, and career development. You will participate in annual budgeting, capital processes and quality improvement activities for the organization.
Responsibilities
- Manage assigned functional areas through detailed planning of projects, resources and skillset mapping.
- Provide technology guidance to the resources, planned according to the functional and technical skillset required for the project delivery.
- Successfully deliver all projects and programs without compromising quality, budget, scope and schedule.
- Meet scheduled milestones to ensure projects / programs objectives are met in a timely manner.
- Contribute to IT project planning for one or more business areas; review progress toward plan regularly with clients and make modifications, as necessary.
- Provide quantitative cost/benefit analysis; ensure team is following work, documentation, certification, and audit requirements, as needed.
- Set yearly goals focusing on career development and discuss and layout plan of action to achieve goals and expectations.
- Perform periodic assessment of CVS and vendor resources.
- Provide formal and informal feedback to address gaps in performance (functional, technical and soft skills).
- Perform mid-year and year end assessment.
- Provide comprehensive feedback on strengths and development areas.
- Oversee, review and take action on time sheets for CVS and vendor resource to ensure compliance.
- Actively participate in recruitment and selection processes for both CVS and vendor candidates.
- Lead onsite and offshore vendor relationships.
- Consult with business and IT stakeholders during execution of projects to ensure business and IT expectations are being met.
- Address any challenge or road block to accomplish project goals and expectations.
- Identify and develop services and service level agreements (SLAs); educate senior leaders on service-related information and continually improve related processes.
Requirements
- 10+ years of Information Technology experience including leadership and development management experience in core development and delivery areas.
- 10+ years of experience in information technology principles, development methodologies and use of platforms/applications or software products.
- 10+ years of experience mentoring and supervising full time employees work and career development; as well as onsite and offshore vendor relationships.
- 8+ years of experience in handling customer expectations and relationship building.
- 5+ years of experience leading large or multiple application teams to deliver projects and initiatives effectively.
- 5+ years of technology development (Design, Coding and Testing) experience in Cloud/Web/Legacy technology.
Nice-to-haves
- Health Care and PBM background.
- IBMi/AS400 Series and Cloud experience.
Benefits
- Affordable medical plan options.
- 401(k) plan (including matching company contributions).
- Employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
