About the position
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Mechanical Solutions team provides engineering expertise and design support for mechanical equipment in data centers globally. This includes support for new products and design features that address the mechanical cooling systems included in data center deployments. We own and support mechanical products throughout their lifecycle. Our scope also includes emergent global scale remediation strategic efforts that impact Data Center capacity or availability and introducing and driving business improvement initiatives increasing visibility and enabling data driven decision making. Our Technical Product Managers work closely with key partners to innovate, create, manage, and deliver world class products to be deployed in our data centers. Our product manager work passionately to define customer requirements, development compelling product strategies to drive business value, and partner with cross functional teams and external vendors to make their strategies a reality at AWS scale! Our PMTs work closely with key partners to innovate, create, manage, and deliver holistic product solutions, and ensure products are fully production ready at launch. "Production ready at launch" addresses requirements for a product to be viable for global deployment: approved financials, technical specifications and designs, supplier sourcing and qualification, testing, operations training, and similar requirements. We develop the strategy and roadmap for product development to meet or exceed customer needs.
Responsibilities
- Review, update, and approve equipment submittals
- Work with global liquid cooling equipment suppliers and manufacturers
- Build trust and relationships with different stakeholders (e.g. reliability, operations, design, compliance)
- Work on concurrent projects, in multiple geographic zones
- Understand and explain complex systems in clear and concise language
- Develop Product Roadmaps
- Listen to the voice of the customer to understand technical and business requirements
- Work with global supplier and manufacturers to design new products
- Contribute to our global body of knowledge and drive a cycle of continuous improvement at a global scale
Requirements
- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
- 5+ years of technical product or program management experience
- 7+ years of end to end product delivery experience
- 7+ years working directly with engineering teams
Nice-to-haves
- 7+ years of technical product or program management experience
- 7+ years of product or program management, product marketing, business development or technology experience
- Experience owning/driving roadmap strategy and definition
- Bachelor's degree in Mechanical Engineering - focus on Thermal/Cooling Solutions
Benefits
- Medical, financial, and/or other benefits
- Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package
