Sr Mgr Global Marketing Comm & Ops

About the position

The Senior Manager, Global Marketing Communications leads a critical enterprise function that aligns and amplifies our customer communications, brand presence, and strategic business initiatives across global markets. This is a highly strategic role which will serve as the primary architect connecting Global Business Marketing (upstream innovation) and Regional Marketing (downstream execution), ensuring a unified and differentiated voice in the market. This leader will oversee the global congress and events function, provide strategic leadership to regional marketing communications teams, and serve as a key partner to global product marketing, corporate branding, and thought leadership initiatives. The ideal candidate brings a global mindset, a deep understanding of the healthcare and medical device landscape, and a track record of building integrated, scalable marketing communications strategies that drive business growth and brand relevance.

Responsibilities

• Design and execute a global marketing communications strategy that strengthens our competitive positioning and drives business growth.
• Serve as a strategic advisor to Global Business Marketing, Regional Marketing, and Corporate Communications functions, ensuring integrated omni-channel communication from early innovation through to market adoption.
• Lead the integration of brand strategy, thought leadership, and corporate narratives into all external-facing marketing activities from global and regional marketing teams.
• Lead the strategy, development, and delivery of customer communications for global company updates, operational changes, product lifecycle communications, and strategic initiatives.
• Collaborate closely with Global and Regional Marketing, Operations, Supply Chain, Quality, Patient Access, Regulatory and Commercial Organization to ensure customer messaging is clear, coordinated, and aligned with company positioning.
• Lead the global congress and events strategy aligned with global business positioning, elevating customer engagement, brand visibility, thought leadership impact, and market influence.
• Evolve our approach to events to maximize thought leadership, educational impact, and commercial outcomes, ensuring measurable ROI and alignment with enterprise goals.
• Provide dotted-line leadership and strategic guidance to regional marketing communications managers, promoting best practices, capability building, and operational excellence across geographies.
• Build scalable global toolkits, messaging frameworks, and best practice programs to support consistent, localized execution.
• Architect and oversee the development of global product launch communications and strategic marketing campaigns, ensuring consistency, scalability, and market relevance.
• Ensure global campaigns are adaptable for regional relevance while preserving strategic intent, brand and messaging consistency.
• Partner closely with Marketing, Corporate Communications functions (Brand & Creative, PR & Social Media), Government Affairs, Medical Affairs, and Commercial Excellence teams to synchronize communications activities and amplify the company's voice externally.
• Ensure marketing communications activities are fully compliant with regulatory and industry standards while remaining innovative and customer-centric.
• Define KPIs to measure campaign and event success, customer engagement, and brand impact.
• Drive a culture of continuous improvement through analysis, insights, and best practice sharing.
• Translate insights into actionable strategies for optimizing campaigns, events, and customer experiences.

Requirements

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• 10+ years of progressive leadership experience in global marketing communications, preferably within the healthcare, medical device, biotechnology, or life sciences industries.
• Strong experience building and executing global marketing communications strategies aligned with business objectives.
• Proven track record of managing high-impact congresses, events, and external engagement platforms on a global scale.
• Deep understanding of upstream and downstream marketing dynamics and the ability to connect innovation to customer-facing strategies.
• Demonstrated success influencing in a highly matrixed, global organization.
• Excellent executive communication skills, strategic thinking, and ability to manage complexity and ambiguity.
• Global mindset with cultural agility and sensitivity.

Nice-to-haves

• Knowledge of healthcare compliance and regulatory environments impacting marketing communications.
• Experience working across diverse regions (EMEA, APAC, LATAM, Japan, North America).
• Familiarity with digital marketing tools, CRM systems, content management platforms, and marketing analytics.

Benefits

• Multiple group medical, dental and vision plans.
• Robust wellness program.
• Life insurance and disability coverages.
• Variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance.
• 401(k) plan with a matching contribution.
• Vacation and sick time programs.