Sr Principal Software Engineer, GenAI

About the position

We’re looking for a Senior Principal Software Engineer to help lead the design and implementation of Generative AI capabilities across Blackbaud’s product platform. This is a hands-on, high-impact technical role where you’ll shape the architecture of AI features, mentor engineers, and guide the adoption of best practices that power innovation for social good.

Responsibilities

• Implement complex software systems integrating Generative AI capabilities
• Design, build, and maintain efficient, scalable code
• Lead cross-functional collaboration on technical solutioning and project delivery
• Ensure performance, reliability, and security of AI-enabled features
• Evaluate and improve prompt performance and AI-driven workflows
• Collaborate with product and UX teams to deliver accessible, user-friendly experiences
• Serve as a subject matter expert for LLM deployment, operation, and monitoring
• Actively mentor and support the growth of other engineers
• Maintain high quality development standards and practices
• Contribute to the evolution of Blackbaud’s AI platform strategy

Requirements

• 10+ years of experience in software engineering on the Microsoft stack, including leadership in AI-related projects
• Deep understanding of .NET Core, C#, and modern web technologies
• Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML
• Proven success building and deploying Generative AI features
• Experience with prompt engineering and optimizing LLM behavior
• Familiarity with SQL Server, Cosmos DB, and RESTful API development
• Experience with cloud-based AI infrastructure (Azure, AWS, GCP)
• Excellent communication and collaboration skills
• Strong grasp of Agile methodology and continuous delivery practices

Benefits

• Medical, dental, and vision insurance
• Remote-first workforce
• 401(k) program with employer match
• Flexible paid time off
• Generous Parental Leave
• Volunteer for vacation
• Opportunities to connect to build community and belonging
• Pet insurance, legal and identity protection
• Tuition reimbursement program