About the position
The Amazon Payment Products team needs a Senior Product Manager to define and drive strategy and product feature development with measurable P&L impact, to create internal and external product features, and to deepen the integration of our products with Amazon’s Retail platform. This position involves regular communication with senior leadership on risks, financial and operational program metrics. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate has superior analytical abilities and a track record of finding practical, simple and creative solutions to complicated problems without sacrificing quality or core functionality. This role supports the US Private Label Credit Card business as part of the North American regional organization.
Responsibilities
- Define and drive strategy and product feature development with measurable P&L impact.
- Create internal and external product features.
- Deepen the integration of products with Amazon’s Retail platform.
- Conduct customer research and analyze customer behavior.
- Develop product features and services that deliver bar-raising customer experiences.
- Manage customer engagement and develop strategies to drive key metrics.
- Create business strategy, own P&L, and manage program metrics.
- Create business justifications and functional requirements for product features and services.
- Regularly communicate with senior leadership on risks and program metrics.
- Coordinate with cross-functional teams to understand customer needs and develop product strategies.
Requirements
- Experience in product management and development.
- Strong analytical abilities.
- Experience in customer engagement management.
- Ability to develop analytical frameworks to understand customer behaviors.
- Experience in business management and owning P&L.
- Project management skills and experience in creating functional requirements.
Nice-to-haves
- Experience working with engineering, marketing, design, data engineering & data science, legal, finance, and operations.
- Experience in developing business cases to justify product development.
- Experience in scaling successful product tests.
