Sr. Product Manager - Tech, AMXL Product Strategy

About the position

Do you enjoy solving complex technical challenges in large-scale delivery systems? The AMXL Product Strategy team is looking for an experienced technical leader with a strong record of delivering enterprise-level solutions. This role will work across multiple system teams (i.e. DEX, Promise, ATROPs) to architect and implement solutions that transform our delivery capabilities and customer experience. They will also work closely with AMXL Data Science and Analytics to develop sophisticated customer segmentation models and business solutions to grow the Heavy Bulky business.

Responsibilities

• Own end-to-end technical architecture and requirements for consolidated delivery systems and fee implementation products
• Design and own technical requirements for customer segmentation analytics dashboard development and insights delivery
• Form and lead cross-functional engineering teams to design and implement complex system integrations
• Develop and communicate technical roadmaps for delivery systems, including experimentation design and implementation
• Architect technical solutions across multiple systems while ensuring optimal performance and scalability
• Drive data-driven product decisions through customer segmentation analysis and metrics
• Create comprehensive Technical BRDs and PRFAQs that clearly articulate system requirements and integration strategies
• Define and own technical KPIs, business metrics, and customer segmentation insights across delivery platforms
• Partner with business teams to translate customer segmentation insights into actionable growth strategies
• Up to 10% travel required

Requirements

• Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
• 5+ years of technical product or program management experience
• Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience in building and driving adoption of new tools
• Experience owning feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery

Nice-to-haves

• Master's degree in a quantitative/technical field such as computer science, engineering, statistics
• 7+ years of technical product or program management experience
• Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products
• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience performing statistical analysis of data using SQL, Excel and other tools
• Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making

Benefits

• Medical, financial, and/or other benefits
• Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package