Sr. Product Manager - Tech, AMXL Product Strategy

About the position

Do you enjoy architecting technical solutions and solving complex problems at the intersection of AI/ML and customer experience? The AMXL Product Strategy team is looking for an experienced technical leader with a strong record of delivering innovative AI-powered solutions and navigating uncharted territory to optimize the Heavy Bulky experience. This role will work with partners across the WW AMXL vertical, Data Science teams, Category teams, and partner Tech orgs to deliver scalable solutions that transform our customer’s buying experience and our Last Mile operations through AI/ML implementations.

Responsibilities

• Drive technical architecture decisions and own end-to-end product development for Furnished with Amazon, LMM AI solutions, and GenAI initiatives for Heavy Bulky (HB) products.
• Form and lead cross-functional engineering teams to plan, organize, and execute complex ML/AI initiatives across multiple organizations.
• Develop and communicate technical product vision for key AI/ML implementations, including chatbots, driver tools, and business integration solutions.
• Define and implement technical requirements for AI-driven features while ensuring scalability and improved customer experience and operational efficiency.
• Create comprehensive technical and strategic documentation and PRFAQs that clearly articulate architecture decisions, technical roadmaps, and expected outcomes.
• Own technical KPIs and business metrics for multi-million dollar initiatives.
• Stay current with emerging AI/ML technologies, identifying opportunities for implementation.
• Up to 10% travel required.

Requirements

• Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics.
• 5+ years of technical product or program management experience.
• Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time.
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience in building and driving adoption of new tools.
• Experience owning feature delivery and tradeoffs of a product.
• Experience owning/driving roadmap strategy and definition.
• Experience with end to end product delivery.

Nice-to-haves

• Master's degree in a quantitative/technical field such as computer science, engineering, statistics.
• 7+ years of technical product or program management experience.
• Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products.
• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight.
• Experience performing statistical analysis of data using SQL, Excel and other tools.
• Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making.

Benefits

• Full range of medical, financial, and/or other benefits.
• Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package.