Sr Software Engineer

About the position

All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Senior Software Engineer delivers on our Purpose by supporting the maintenance, compliance, security and continued enhancement/business deliveries of Salesforce capabilities across Employee Initiatives and applications. This role identifies and prevents production problems and implements immediate resolution efforts across technology areas throughout the enterprise. The Senior Software Engineer is a team player who is proactive, eager to take on challenges, and excited to support impactful initiatives that drive the future of Southwest.

Responsibilities

• Drive the technical direction and feature roadmap of large-scale cloud systems
• Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
• Drives detailed definition of feature requirements through discussions with product managers and customers
• Supports continuous improvement by investigating alternatives and new technologies
• Prepares and installs solutions by determining and designing system specifications, standards, and programming
• Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems
• Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities
• Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• May perform other job duties as directed by Employee's Leaders

Requirements

• Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience
• Proactively shares knowledge and skills of software development and testing to solve a range of problems
• Advanced knowledge of at least one required programming language
• Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams
• Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences
• Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work
• Ability to mentor others
• Ability to lead ideating, presentations, mentoring and group-thinking sessions
• Ability to influence without authority

Nice-to-haves

• 5 + years or advanced-level experience as a Salesforce developer
• Proficiency with Service Cloud
• Strong expertise in Apex (classes, triggers, batch jobs, stc), Lightning Web Components (LWC), Visualforce, SOQL/SOSL, Platform Events and Flow
• Advanced-level experience with multiple programming languages such as Java, JavaScript and/or Python
• Git and Dev/Ops tools such as Gitlab pipelines experience
• AWS and Lambda functions

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.