About the position
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Responsibilities
- Makes technical decisions affecting multiple teams, crossing organizational boundaries
- Establishes conventions & processes to be followed by other employees
- Actions determine the utilization of company resources (people, money, assets) and affect the effectiveness of the company
- Handles multiple, multi-team initiatives simultaneously, using judgement to prioritize among more issues than can be handled individually
- Understands evolving industry capabilities & practices and can judiciously apply up-to-date information for optimal results
- Competent at communicating technical issues with non-technical audiences
- Spreads their behavior, principles, and knowledge as a means of improving technical results of other employees
- Partners with product management, to ideate solutions to business problems & goals
- Contribute, refine, and drive the strategic direction of multiple technical domains, leading the highest-impact initiatives critical to Venmo's infrastructure roadmap
- Act as the key visionary and hands-on contributor to ensure the team's delivery and scalability goals align with engineering excellence standards
- Teach by example mentoring senior and junior engineers and act as a technical authority for critical decisions across our systems
- Enable cross-team collaboration to achieve seamless delivery of cloud-native applications powered by AWS services, Kubernetes (EKS), and container-based solutions
- Provide expert-level guidance on optimizing infrastructure for high growth and robust reliability while also handling cost efficiency
- Evangelize and implement Cloud Engineering DevOps practices, ensuring CI/CD pipelines, microservice testing frameworks, and secret management systems operate securely and efficiently
- Advance the team’s capabilities in Infrastructure-as-Code (IaC), enabling automation, secure releases, and vulnerability prevention
- Partner with engineering and product teams, supporting strategic delivery plans while implementing scalable and sustainable solutions
- Drive efforts to recognize and adopt emerging technologies and architectures that unlock technical potential and align with Venmo’s long-term objectives
Requirements
- Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience
- 12+ years of hands-on experience in Cloud Engineering, DevOps, software development or a related field
- 7+ years operating distributed applications at scale (24x7x365) within Cloud Engineering, DevOps, or SRE frameworks
- 4+ years of technical leadership experience, with a proven track record of leading teams through high-impact technical initiatives
- Deep expertise with designing, implementing, optimizing, and supporting complex, large-scale infrastructure systems
- Extensive, hands-on experience with IaaS and PaaS offerings (AWS or similar cloud providers)
- Advanced proficiency in programming/scripting languages like Python, Java, Bash, and Go
- In-depth experience with containers (Docker) and orchestration tools (Kubernetes/EKS)
- Exceptional communication skills, with the ability to explain highly technical concepts to technical and non-technical audiences
Nice-to-haves
- Demonstrated ability to mentor, coach, and elevate engineers' technical and operational capabilities
- Recognized as a thought leader, with contributions to engineering teams that shape culture, drive innovation, and deliver measurable results
- Experience with synthetic testing and vulnerability scanning to ensure secure systems delivery
Benefits
- Flexible work environment
- Employee shares options
- Health and life insurance
- Annual performance bonus
- Equity
- Medical, dental, vision, and other benefits
