About the position
HighPoint’s professionals focus on helping government agencies and companies implement their most critically strategic initiatives. The UI/UX Analyst will lead and support human-centered design efforts to enhance user experience and usability across systems and programs.
Responsibilities
- Focus on research driven design strategy, stakeholder engagement, and aligning digital services with federal and industry UX/HCD best practices.
- Translate complex business needs into intuitive accessible user experiences that meet section 508, and customer specific design guidance.
- Lead the planning and facilitation of HCD discovery activities such as journey mapping, empathy mapping, and stakeholder co-design sessions.
- Translate research findings into user personas, service blueprints, and wireframes aligned with digital modernization goals.
- Support Product Teams in applying design thinking principles to solution ideation and backlog refinement.
- Conduct and synthesize user research to inform product development decisions.
- Analyze user behavior, barriers, and needs.
- Ensure design complies with 508 accessibility requirements.
Requirements
- Six (6) years’ experience in UI/UX design.
- Familiarity with Figma, Sketch, Adobe XD, Miro, Optimal Workshop, Dovetail, or similar tools.
- Deep knowledge of HCD, UX research, design thinking, Lean UX, Agile UX.
