About the position
Join the dynamic team at Kaseya as Staff Software Engineer focused on ecosystem connectivity. Design and implement intelligent, secure, and high-speed integrations between AI agents and Kaseya’s Product Suites. You’ll enable real-time data flow, automated cross-platform workflows, and resilient system interoperability by building robust, low-latency connections across platforms. Your work will empower intelligent agents to operate seamlessly within complex enterprise ecosystems, unlocking new capabilities through smart, scalable integration design.
Responsibilities
- Architect and implement robust, low-latency integrations between AI agents and Kaseya's IT Complete Suite APIs
- Develop secure, scalable, and fault-tolerant integration workflows using modern API and event-driven patterns
- Ensure real-time data synchronization, end-to-end security, and seamless cross-platform automation
- Collaborate with product and platform teams to unlock new capabilities through intelligent system interoperability
- Build and maintain reusable integration components, SDKs, and developer-facing tools
- Monitor, troubleshoot, and optimize integration performance and reliability
Requirements
- 5-7+ years of experience in enterprise integration
- Expert in modern API technologies (REST, GraphQL, Webhooks, gRPC) and event-driven integration patterns (e.g., Kafka, RabbitMQ)
- Experience designing fault-tolerant and idempotent integration workflows
- Strong knowledge of API security best practices (OAuth, mTLS, API gateways)
- Proficiency in data serialization formats (JSON, XML, Protobuf, Avro)
- Skilled in scripting/programming languages such as Python, PowerShell, Java, or Go
- Experience with data mapping, transformation (ETL/ELT), and synchronization patterns
- Bachelor's degree in Computer Science, Software Engineering, or a related field
Nice-to-haves
- MCP certification or equivalent experience with Kaseya product APIs
- Deep familiarity with Kaseya product APIs (e.g., Datto RMM, VSA, IT Glue, Autotask PSA, BMS) and other common MSP software APIs (e.g., ConnectWise Manage, SentinelOne)
- Experience developing custom API connectors and SDKs
- Understanding of data governance and compliance in integrated systems
- Experience with GraphQL federation or schema stitching
- Experience building developer portals or API marketplaces
