About the position
We are looking for a Staff Product Manager to lead development of our checkout experience within Etsy Payments. This role owns the strategic vision for checkout and leads a team responsible for scaling an experience that enables buyers to checkout quickly and securely, while storing payment details for repeat purchases. The role also involves leveraging data insights to help shape the checkout experience to specific user cohorts, surfacing the right friction at the right time in the purchase journey, and identifying a pipeline of partnership opportunities to meet flexible buyer payment needs while creating incremental value for Etsy. As a product leader, you'll partner with colleagues across Analytics, Design, Engineering, and Research to build a vision and strategy for achieving a checkout experience that better meets the needs of our customers while driving business value for Etsy. This role has high impact potential and is essential to the future of Etsy Payments!
Responsibilities
- Lead the development of a product strategy for the checkout experience and realize a roadmap of high-impact customer-centric investments
- Collaborate across functions to identify, prioritize, define, and execute on the right areas that will improve outcomes for customers and drive business impact for Etsy
- Clearly communicate socialize plans and commitments to diverse stakeholders internal and external to Etsy, including executive leadership
- Drive the squad's execution by collaborating closely with engineering, analytics, and design partners, having ownership over the performance (and measurement) of the team's product and operational experiences, including impact to the business and our customers
- Integrate analysis and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants while achieving business objectives
Requirements
- 5+ years of Product Management or comparable experience
- Experience leading online checkout and/or wallet focused initiatives
- Practical knowledge of ecommerce and payments industry best practices and paths to innovation
- Experience partnering cross-functionally to identify the most meaningful unmet customer needs, and design and build experiences and other solutions that effectively address them
- Highly motivated to help the team work with urgency and creativity to build clarity, resolve blockers, and drive impact
- Committed to learning and growing. You are curious, proactively give feedback to enable the development of others, and are receptive to the gift of feedback
Benefits
- Equity package
- Annual performance bonus
- Competitive benefits that support you and your family
