Starbucks Supervisor - Hilton Providence

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.

 

·         Greet guests and answer all questions about the menu. 

 

·         Accurate and prompt order taking.

 

·         Prompt preparation of beverages in accordance with prescribed
procedures and brand standards.

 

·         Timely delivery of beverages/food to guests.

 

·         Prepare check and collect payment from guests in compliance with cash
handling, credit card transactions, room charge processing and accounting
policies and procedures.   

 

·         Report all tips in compliance with Company policy and IRS regulations.

 

·         Immediately clean all spills and breakage.

 

·         Clean equipments and areas.  Restock service items

 

·         On time and at work when scheduled, and in proper uniform.

 

·         Attend department meetings as scheduled.

 

·         Consistent professional and positive attitude and actions when
communicating with guests and associates.

 

·         Report all incidents of guest dissatisfaction or other unusual matters
of significance to manager / supervisor so that corrective measures may be
taken.

 

·         Comply with policies and procedures.  Practice safe work habits and
comply with sanitary, safety, security and emergency procedures.  Write shift
reports including reports on any incidents of theft, accidents or injuries when
assigned.   Check with manager / supervisor before leaving work area for any
reason.

 

·          Perform special projects and other responsibilities as assigned. 
Participate in task forces and committees as requested.

 

·         Any other tasks / duties as requested by management.