Technical Product Manager - AI

About the position

Join Joyous in our mission to revolutionize mental health care. As pioneers, we leverage very low dose (VLD) ketamine, AI-powered treatments, and advanced technologies to make mental health care effective, accessible, and affordable. With a team of nearly 120 professionals, we've transformed over 60,000 lives, leading a mental wellness revolution for a future where everyone can thrive. Working with us offers more than a job; it's a chance to be part of a life-saving mission that promotes health and compassion worldwide. You'll push mental health care boundaries with AI innovations, contributing to meaningful change and experiencing significant professional growth. At Joyous, we're creating lasting impacts, one life at a time.

Responsibilities

• Play a key role in shaping and executing our product roadmap, working with cross-functional teams to deliver innovative AI-powered solutions that drive growth and engagement.
• Build and enhance AI agents that guide patients through their treatment journey, leveraging automation to improve engagement, support, and personalization.
• Develop automated workflows that streamline patient interactions, optimize clinician workflows, and enhance operational efficiency.
• Design, implement, and refine new features from scratch using our low-code/no-code platform, accelerating the speed of experimentation and deployment.
• Leverage your software engineering experience to contribute to the hands-on development and optimization of our AI-driven product suite, ensuring alignment with growth and patient-centric goals.
• Collaborate with the engineering team to implement AI-powered product features, focusing on enhancing the user experience and driving retention.
• Use data-driven insights and technical expertise to identify product improvements that optimize growth, acquisition, and engagement.
• Lead A/B testing, multivariate testing, and other experiments to measure the impact of AI-driven growth initiatives.
• Prioritize and manage the implementation of product enhancements, collaborating closely with engineering teams to ship features that align with strategic goals.
• Regularly report on product performance, providing actionable recommendations for continuous improvement.
• Build and maintain strong relationships with both internal teams and external partners to facilitate product innovation and growth.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 6+ years of experience in a combined product and software engineering role.
• Hands-on experience shipping code and building products; strong ability to contribute to technical execution when needed.
• Proven experience driving growth strategies through product development, data analysis, and user experience optimization.
• Strong analytical skills with a focus on data-driven product decision-making.
• Proficiency in JavaScript (React, Node) and familiarity with cloud infrastructure and AI technologies.
• Experience working cross-functionally in a fast-paced, dynamic environment.
• Excellent verbal and written communication skills.
• Entrepreneurial mindset with a passion for building products that improve patient outcomes.
• Strong attention to detail and ability to prioritize effectively.
• Successfully built and shipped consumer facing products.

Benefits

• Medical (HMO and PPO options), Dental, and Vision insurance
• 401k + Match (4%)
• Commuter Benefits
• Flexible Time Off
• Plus many in-office perks!