About the position
Reporting to the MyLexia Senior Manager of TPMs, this TPM will work in close communication with cross-team team leads, UX/UI designers, and team and contract developers to translate business requirements into user stories and ensuring the product meets technical requirements, system-level needs, and enabling technical solutions. The TPM will have a software development, software architecture, or other strong technical background and will have a deeply proficient understanding of the technology behind the company's software solutions. Strong communication skills are required to ensure front-end teams are closely synched with platform teams, other myLexia teams, and the student products.
Responsibilities
- Work with internal leadership to understand the strategic goals and business requirements for the educator products.
- Write, manage, prioritize, and execute on the team’s objectives through user stories and cross-functional communication with Senior Manager of TPMs, Engineering, Development, QA, Design, and Hosting team members.
- Ensure the objectives deliver on the business requirements.
- In coordination with the Product Manager, understand and evaluate requests from customer-facing internal teams for enhancements and fixes.
- Provide technical insights to the Work In Progress and planned work in support of the Product Manager and the team members.
- Break down feature specifications and business requirements into objectives and then into manageable tasks that can be worked on by individual developers.
- Communicate and reach agreement on the technical constraints, scope of work, dependencies, and risks with the Product Manager.
- Contribute to prioritizing features and other platform/product changes into releases.
- Write objectives and changes that accomplish the strategic roadmap goals using input from all external and internal sources.
- Update and prioritize the backlog, ensuring each story has a clearly understandable set of user intent/value stories.
- Develop user personas, use cases, user stories, and requirement documents to help define a scalable, and highly performing platform.
- Create and manage epic, story, and bug tickets.
- Help manage the scope and content of each monthly release.
- Define the acceptance criteria for new features.
- Collaborate with Design, Engineering, QA, and Hosting to explain and refine each ticket.
- Assign and prioritize bug tickets from Customer Support and QA.
- Help troubleshoot usability issues and customer challenges with the product.
- Facilitate creation and maintenance of product documentation, including writing functional specifications outside of Jira.
- Contribute to product/platform release notes.
- Demo new features or functionality as needed to internal and external stakeholders.
Requirements
- Bachelor’s degree with at least 4+ years of experience in technical management.
- Experience working closely with software and design teams and engineers.
- Experience building and launching SaaS products and platforms preferred.
- The ability to think critically and troubleshoot blockers and challenges.
- Strong organizational skills and attention to detail with the ability to meet deadlines.
- Excellent communication skills.
- Experience with systems design and development.
- Experience with Git and SQL preferred.
- Expertise in working with JIRA preferred.
- Experience with the K-12 domain preferred.
Benefits
- Remote First approach allows flexibility and trust to balance work with life.
- Reimbursement to help cover the cost of setting up your home or remote office.
