About the position
The role involves owning the product roadmap for our tax engine, delivery service, and other core marketing growth product offerings. The position requires working cross-functionally with sales and partnership teams to identify potential growth products that help OpenBorder Merchants grow internationally. The candidate will be responsible for building client-facing tools and ensuring seamless international tax, duties, and checkout experiences. Additionally, the role includes managing A/B tests and experiments to drive conversion and performance insights, leading sprint planning and prioritization in an agile environment, and communicating clearly with clients to gather feedback and translate needs into technical requirements. The candidate will work closely with engineers to define product/feature functionality and execute against the roadmap that enhances our clients and partners’ experience with OpenBorder. Defining and tracking key metrics of the success of our product building and adaptation, resolving any product issues with OpenBorder clients and cross-functional internal teams, and working closely with React, Node.js, and Shopify ecosystems are also key responsibilities.
Responsibilities
- Own the product roadmap for the tax engine, delivery service, and core marketing growth product offerings.
- Work cross-functionally with sales and partnership teams to identify potential growth products.
- Build client-facing tools and ensure seamless international tax, duties, and checkout experiences.
- Manage A/B tests and experiments to drive conversion and performance insights.
- Lead sprint planning and prioritization in an agile environment.
- Communicate clearly with clients, gather feedback, and translate needs into technical requirements.
- Work closely with engineers to define product/feature functionality and execute against the roadmap.
- Define and track key metrics of the success of product building and adaptation.
- Resolve product issues with OpenBorder clients and cross-functional internal teams.
- Work closely with React, Node.js, and Shopify ecosystems.
Requirements
- 2–5 years of product management experience in e-commerce.
- Degree in Computer Science or hands-on experience with coding/engineering.
- Comfortable working with APIs and basic scripting.
- Excellent communication skills and comfort with client-facing responsibilities.
Nice-to-haves
- Experience with React, Node.js, and Shopify.
- Familiarity with Shopify, checkout flows, and e-commerce conversion metrics.
- Previous exposure to international tax, shipping, or payment systems.
