About the position
PRG is the world’s leading provider of services and solutions in entertainment and live events. Every day, we turn the creative vision of our customers into production and technical reality, deepening their connection to their audiences. What sets us apart are our people. No other company in our industry has such a deep and diverse bench of talent, working across theatre, TV, film, music, corporate events, equipment rental and more. With over 300 patents and 130 registered trademarks, PRG is defined by innovation. And through our network of 42 offices spanning five continents, we can deliver for our customers anywhere around the globe. The Technical Product Manager’s primary role is to act as a technical expert within an assigned product discipline, and interact with Account Executives, Project Management, Project Coordinator and Clients to plan and develop technological solutions to achieve Clients’ vision. Within their product discipline, the TPM will be responsible for assisting in development of a clearly defined final Scope of Work (SOW), as well as product workflow, and concept designs and layouts. The Technical Product Manager will define objectives related to product performance and be responsible for quality control throughout the project’s lifecycle. The Technical Product Manager is expected to provide excellent customer service both internally and externally.
Responsibilities
- Advise and assist Project Manager and Project Coordinator on product applications and requirements
- Provide solutions to Client’s design expectations
- Provide solutions to Client’s technology issues
- Read, breakdown and evaluate client CAD drawings/renderings
- May participate in creating drawings and renderings i.e. structural, system and infrastructure, etc.
- Ensure technological solutions best meet client needs while also meeting the Company’s financial goals.
- Ensure Clients’ design specifications are met
- Identify and suggest alternatives for unavailable equipment
- Working with the Project Manager and Account Executive, identify opportunities to capitalize on value-added expertise and non-core services, and ensure appropriate tracking.
- Within product discipline, assist in specifying components to assemble a functioning system
- Identifies all required engineering and safety obligations, and prepares associated safety and logistic documentation for projects
- Create and maintain quality control procedures for developed solutions
- As requested by the Project Manager, TPM will enter and maintain equipment list and documentation specific to their product discipline in PRG’s Asset Management System (AMS)
- Create, enter and manage any technical required documentation within their product discipline
- Participate in all client development plans and presentations under direction from Sales, Production and/or Business Unit Manager
- Interact with Asset Strategy Group (ASG) for training and awareness of product roadmaps, anticipated lifespans, and future technological developments
- Maintain a deep technical understanding and stay up to date on current and future developments through continuous education and training
- Recommends and defines product discipline relevant onsite personnel and labor requirements for Account Executives and Project Managers to budget
- Assist managers in assessing staff performance related to use of gear within assigned product discipline.
- Minimizes companies’ exposure to risk on projects
- May participate in continuous improvement projects and implementation of updated processes and procedures
Requirements
- Technical education and/or training in own product discipline(s)
- 5+ years product management, manufacturing or related entertainment industry experience
- 2+ years of experience in a client facing role
- Experience managing to a budget, and understanding financial reporting
- Advanced knowledge and understanding of entertainment technology
- Advanced knowledge of Microsoft Office Suite, Salesforce, asset management system, and AutoCAD/Vectorworks
- Bachelor’s degree in Engineering, Product Management, Operations Management or equivalent education preferred
Benefits
- Comprehensive health, dental, and vision insurance
- Paid time off
- 401(k) retirement savings plan with matching contributions
