Title: Assistant Marketing Manager

About the position

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Responsibilities

• Supervise team to meet and exceed budgeted tour flow and APG through training, motivation, contests and strategic scheduling.
• Field Leader - motivate, train, oversee CMAs and deliver supplies.
• Help resolve guest issues, complaints.
• Assist Manager with reports and site updates.
• Resort tour reception and sales/marketing liaison.
• Recruiting, Interviewing, and Hiring CMAs.
• Assist Manager with training - new hire and ongoing.
• Attendance record keeping.
• Comply with Human Resource and company policies.

Requirements

• High School diploma required.
• Possess excellent communication skills both written and verbal.
• Must be highly motivated with a positive attitude and good work ethic.
• Detail oriented while maintaining multi-task abilities in a busy environment; professional and organized; able to exhibit problem solving ability.
• Ability to effectively coach, counsel and motivate direct reports.
• Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners).
• Ability to negotiate effectively.
• Working knowledge of marketing databases.
• Ability to lead by example.
• Must have Timeshare/ Vacation Ownership Experience.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program