About the position
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! We’re looking for a strategic and innovative Product Manager to join the Recipient Select team—our flagship disbursement platform that empowers clients to pay recipients through the method of their choice, including Zelle, PayPal, Pay to Card, ACH, RTP, Check, and more. In this role, you’ll play a key part in shaping the future of business-to-consumer and business-to-small-business payments at scale. You’ll work cross-functionally with engineering, design, marketing, sales, compliance, and operations teams to deliver a seamless payment experience for end recipients and drive adoption among our enterprise clients.
Responsibilities
- Execute the vision, strategy, and roadmap for Recipient Select in alignment with business goals and market needs.
- Develop intuitive, flexible, and secure experiences for recipients to select how they want to get paid—while ensuring high completion rates and satisfaction.
- Collaborate with operations and servicing teams to ensure scalable support models, streamline issue resolution and incorporate frontline feedback into product enhancements.
- Partner with risk, fraud, and compliance teams to ensure the platform meets evolving regulatory and security requirements.
- Collaborate with internal and external partners to onboard and enhance new features, payment methods and geographies.
- Work closely with go-to-market, legal, and compliance teams to launch new capabilities and ensure readiness for client-facing teams.
- Define success metrics and use data to monitor performance, identify pain points, and continuously iterate on the product.
Requirements
- 2-3 years of product management experience, preferably in payments, fintech, or B2B SaaS platforms.
- Strong analytical skills with a data-driven approach to decision-making.
- Exceptional communication and stakeholder management skills.
Nice-to-haves
- Familiarity with U.S. and global payment networks is a plus.
Benefits
- Industry-leading benefits
- Access to paid time off
- Resources and support to employees for making a genuine impact
- Contribute to the sustainable growth of the business and communities served
