Treasury Product Manager

About the position

At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing leading-edge payments services using U.S. Real-Time Payments and other value-add services by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.

Responsibilities

• Continuously evaluate the competitive landscape for both the B2B and B2C payments environment through regular engagement with other internal Lines of Business and external Networks.
• Identify themes, industries, use-cases for business development, to identify product enhancement opportunities and to support changes to improve product profitability and the client experience.
• Assist with the strategic roadmap and communicate internally with partners to ensure awareness and alignment of priorities.
• Assist with business cases to support changes to improve product profitability and the client experience.
• Drive revenue growth initiatives.
• Work closely with the Global Payments, Enterprise Payments and Retail product teams to explore B2C/C2B use cases, develop the client pipeline and support client deals.
• Evaluate, write requirements, develop and implement new products and feature functionality driven by VOC/VOA/competitive landscape.
• Work closely with business partners - including Operations, Technology, Digital Channels and Sales - to evaluate, monitor and close operational issues.
• Work with Sales, Operations, Servicing and Fulfillment to manage existing client impacts and challenges to ensure high quality servicing and retention of clients.
• Engage in reviewing/understanding trends, remediation and mitigation, and projects related to the client experience as required.

Requirements

• Minimum 5 years of banking experience in payments, with a strong preference for experience with risk management, product management, product development and/or financial management responsibilities.
• Bachelor's Degree or equivalent work experience.
• Strong interpersonal and organizational skills.
• Demonstrated initiative, follow-through and the ability to work with limited supervision.
• Experience managing risk routines.
• Ability to quickly learn core capabilities including end-to-end operational and technology workflows and processes, client buying behavior by different segments.
• Experience analyzing and reporting business financials.
• Attention to detail and strong analytical skills.
• Strong presentation and communication skills.
• Strong in Microsoft Office suite skills, particularly with Excel and PowerPoint.
• Ability to work across multiple functional teams to set direction, enable sales activities / initiatives, drive and implement change, and solve problems preferred.

Nice-to-haves

• Working knowledge/experience with Tableau.