About the position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company's payment network. The role of the Global Merchant & Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express' revenue and Merchant Pricing strategies play a key role in driving financial performance.
Responsibilities
- Owning the pricing strategy and financial analysis for American Express's Product-Based Pricing (PBP) Program.
- Design and implement pricing strategies based on business and financial objectives, market and competitive analyses, and pricing capabilities.
- Manage PBP programmatic updates including pricing changes and enhancements for the pricing table structure.
- Oversee the creation of robust financial and analytical models for pricing scenario analysis.
- Lead cross-functional relationships across Client Management, Finance, Legal, and Operations to drive alignment on strategic pricing initiatives.
- Present regularly to senior management and cross-functional partners, driving key initiatives and the financial impact of pricing decisions.
- Managing the pricing strategy and financial analyses for M.S. U.S. Regional and Centralized Client Group and Merchant Acquisition, and LAC and Canada regions.
- Lead two Director teams across the U.S. and LACC to deliver impactful pricing solutions for local U.S. and pan-LACC merchants and key holdouts.
- Design and implement industry-wide pricing strategies based on business and financial objectives, market and competitive analyses, and pricing capabilities.
- Drive pricing strategy across all deal sizes, ensuring alignment with company goals, key performance indicators, and ever-changing market dynamics.
- Liaise directly with merchants to explain Amex pricing philosophy, premium to competitor bank card rates, industry pricing, and pricing proposals - lead discussions and negotiations as appropriate.
Requirements
- 10+ Years' experience in pricing or business-related discipline.
- Ability to work through unstructured problems and develop clear vision and tactical action plans.
- Able to engage, motivate and develop a team of high-performing, high-energy colleagues across multiple geographies.
- Demonstrated ability to work collaboratively and effectively in a fast-paced, high-pressure, multi-region environment.
- Strong strategic decision-making and influencing skills with ability to assess key decision levers, make recommendations and balance shareholder and customer objectives.
- Excellent problem-solving skills with ability to translate complex technical terms into key insights with linkages to business strategies and objectives.
- Superior written and oral communication and presentation skills.
- Strong organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously.
- Knowledge of proprietary acquiring systems.
- MBA or other professional qualification preferred.
Benefits
- Competitive base salaries.
- Bonus incentives.
- 6% Company Match on retirement savings plan.
- Free financial coaching and financial well-being support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy.
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
