Warehouse Associate - Product Support

About the position

Product Support Associates are TEAM members within the Bob's Discount Furniture organization and play a vital role by assuring Stores receive and stage merchandise in a manner consistent with the Company's core values and creative vision; assisting and enabling Stores to achieve established Sales expectations. The primary function of a Product Support Associate is to work with Store Management and Visual Merchandising to maintain; warehouse safety, showroom merchandising standards, receiving and inventory guidelines and to perform day to day back-end operations according to established Company guidelines.

Responsibilities

• Receive and ship (load and unload) Bob's merchandise while observing all guidelines set forth by the Company to limit shrink
• Stage Showroom and/or Outlet in preparation to receive merchandise in accordance with Visual guidelines
• Assemble Bob's Merchandise with care, working conscientiously to limit damage
• Coordinate and prepare unsold Merchandise for shipping
• Expedite Customer product pickups according to Company guidelines
• Actively assist in conducting Inventory as required
• Exhibit The Bob's Way with all Customer interactions
• Observe and maintain safety requirements of Bob's Discount Furniture
• Contribute to and maintain a clean back-end (warehouse / stock room) and Showroom working environment
• Assist with Café duties as directed
• Other duties and responsibilities as assigned

Requirements

• Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.
• Ability to work within Teams and follow direction
• Ability to actively listen
• Ability to communicate effectively and utilize communication tools appropriately
• Ability to move and lift objects
• Ability to contribute to the Stores overall success

Nice-to-haves

• Career minded with capacity to grow professionally
• Proven track record of back-end retail warehouse or stock room experience
• A Team player with a desire to exceed expectations
• Customer Service experience

Benefits

• National Health, Dental and Vision coverage
• Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance
• 401(k) Profit Sharing Plan with Generous Company match
• Paid Personal/Sick Days
• Paid Vacation, Sick Days, Holidays and your Birthday
• Employee Assistance Program
• Generous Employee Discount
• Flexibility of working a Retail Schedule (weekends, evenings & holidays)
• Bob's Bail Out Program for pay advances
• Bob's Helping Hand Program for unexpected expenses