About the position
The Product Developer is a role supporting the design, delivery, and ongoing management of credit products for clients in Wholesale Credit. The role requires foundational understanding of financial products, markets, and processes. Contributes to product development through research, analysis and coordination with key stakeholders. The role involves applying product knowledge while integrating business insights within a defined area of focus. The Product Developer evaluates moderately complex issues, identifying and escalating potential risks and improvements. Strong analytical and organizational skills are essential to synthesize information from multiple sources and help prioritize product enhancements or support decisions. Effective communication and interpersonal skills are required to collaborate with cross-functional partners. The position involves supporting team initiatives, knowledge sharing and coordination of smaller projects or deliverables. Work performed in this role directly supports broader team goals, with measurable impact on client experience, operation efficiency and regulatory compliance.
Responsibilities
- Responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs.
- Support the development, enhancement and delivery of wholesale credit products tailored to clients within wealth management, ensuring alignment with wealth strategy.
- Manage the end-to-end product development lifecycle and scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking.
- Create a product vision aligned to business priorities and corresponding road-map to delivery.
- Follow market, industry and client trends to own field and adapt them for application to Citi’s products and solutions platforms.
- Develop plans, prioritize, coordinate design and delivery of products or features to product release, and serve as product ambassador within user community.
- Work in close coordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives.
- Manage and implement a wide variety of products and solutions.
- Identify solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing.
- Deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy.
- Partner with senior team members and leaders and a widely distributed global user community to define and implement solutions.
- Create clear and specific project plans, business and technical requirements documents for product execution.
- Interact with business managers, technology, and sales to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy.
- Focus on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
Requirements
- 6-10 years of experience.
- Intellectual curiosity, analytical and conceptual thinker.
- Proactively seeks and develops new opportunities.
- Attention to detail and process/analytic mindset.
- Ability to build networks and relationships internally and externally.
- Familiarity with product development methodologies.
- Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access.
- Comfortable with performing data investigations that require a high degree of accuracy with tight timescales.
- Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets.
- Ability to structure and break down problems, develop solutions, and to drive to results.
- Process Management knowledge with a propensity for detail and comprehensiveness of content.
- Ability to collaborate and clearly communicate with team members of an organization.
- Project Management skills with experience leading large cross functional initiatives.
- Generation of reports and presentations for management.
Nice-to-haves
- Master’s degree preferred.
Benefits
- Medical, dental & vision coverage.
- 401(k).
- Life, accident, and disability insurance.
- Wellness programs.
- Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
