About the position
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. The Breakfast Attendant oversees the setup and takedown of the breakfast buffet, as well as maintain the dining space, ensures food is available, accepts payment, and provides any other guest services. They help with seating, delivering food and drinks to guests, managing the buffet, and cleaning tables in between guests.
Responsibilities
- Oversee the setup and takedown of the breakfast buffet
- Welcome and provide personalized service to all guests
- Assist guests by helping them to their seats
- Attend to hotel guest needs and requests
- Be aware of restaurant’s menu items and beverage choices
- Know about the entire property, services, hours of operation, locations, nearby places of interest, etc.
- Prepare foods in line with brand standards
- Ensure breakfast items are continually replenished and presented in an appealing manner
- Wipe up spills and maintain cleanliness of all appliances and counter space in the buffet area and work space throughout the breakfast shift, practice clean-as-you-go procedures
- Clear and clean tables as they are vacated
- Inspect the cleanliness and presentation of all china, glass, and silverware prior to use
- Maintain the inventory of food, beverages, and supplies for each day
- Ensure that guests are provided with the highest quality product and service at all times
- Solve guest issues with professionalism and always maintains a hospitable attitude
- Additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands
Requirements
- Has a High School diploma or GED
- Previous hotel or restaurant service experience preferred
- Has knowledge of Food and Beverage Service
- Service-minded and exhibits friendly and professional behavior
- Ability to multi-task while remaining associate and guest service focused
- Ability to lift and/or move up to 50 lbs.
- Ability to sit, stand, or walk for extended periods of time
Benefits
- Competitive salary
- Annual review with increase potential
- 401k program with company match
- Additional benefits may be available
