About the position
Navitas is seeking an experienced User Experience (UX) Analyst to join our agile development team in support of AI/ML solution delivery. The ideal candidate will possess deep expertise in usability research, prototyping, and user behavior analytics, contributing to the design and development of intuitive, data-driven capabilities that meet mission-critical needs.
Responsibilities
- Serve as a UX subject matter expert within agile development teams.
- Translate user research findings into actionable interface requirements and optimized workflows.
- Rapidly iterate design concepts through wireframes, storyboards, and mockups to support AI/ML capabilities.
- Create hybrid wireframes/visual designs, flow diagrams, and clickable prototypes to guide user-centered design.
- Develop fast, practical mock-ups that enable timely product evolution.
- Design and validate usability improvements using qualitative and quantitative data, including A/B testing and user metrics.
- Monitor and report on key UX performance indicators using user behavior tools and dashboard visualizations.
- Support technical teams by identifying user-centric design opportunities for AI/ML integration.
- Engage end users to build detailed user stories and identify functional requirements.
- Facilitate iterative design feedback loops through interviews, usability tests, and surveys.
- Work closely with mission owners and technical teams to define goals, success metrics, and workflows for UX improvement.
- Design and advocate for UX enhancements that align with real-world user needs, behaviors, and mission outcomes.
Requirements
- Bachelor’s degree with 7–10 years of relevant experience, or Master’s degree with 5+ years of experience.
- Proven experience with usability testing: preparing test plans, creating wireframes, conducting sessions, analyzing data, and presenting findings.
- Strong background in creating wireframes, prototypes, user task flows, and other UX documentation to support development.
- Prior experience in conducting user interviews and contextual inquiries to understand user behavior and environment.
- Experience using user tracking tools such as Matomo.
- Experience with visualizing user data and behavior using Qlik and/or Tableau.
- Strong oral and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
Nice-to-haves
- Usability or UX certification (e.g., Certified Usability Analyst - CUA).
