3 Day Blinds (Sales Support)posted 3 days ago
$70,000 - $90,000/Yr
Full-time • Mid Level
Charlotte, NC

About the position

3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we’ve successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. It takes a talented group of individuals to do what we do, and we do it together as One Team. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours?

Responsibilities

  • Conduct ride-alongs with new and existing DCs, providing specific, actionable feedback and coaching focused on enhancing selling skills and communication, rapport building, objection handling, active listening, and presentation skills.
  • Provide ongoing coaching and mentorship to individual reps or small groups to reinforce training, address performance issues, and help them improve their skills.
  • Support DCs' success by reviewing training items and coaching them on sales opportunities that arise during client appointments.
  • Provide the District Sales Manager (DSM) with accurate, substantive, and timely written and verbal feedback.
  • Help instill good habits in new DCs that contribute to their overall success.
  • Regularly gather feedback from DCs, sales leadership, and other stakeholders to understand challenges and identify knowledge gaps.
  • Ensure focus on First Time Right, by conducting (FTR) reviews across the district.
  • Deliver sales training and maintain content libraries to provide real-time support to our Design Consultant team.
  • Live our Core Values of: Integrity, One Team, Excellence, Superior Client Experience, and Passion to Delight our Customers.

Requirements

  • High school degree or equivalent is required.
  • 2-year college degree in a related discipline preferred.
  • 2 years of facilitating training experience preferred.
  • 3-5 years of retail or in-home sales support experience preferred.
  • Experience within the window treatment industry preferred.

Nice-to-haves

  • Exceptional Coaching & Mentoring Skills.
  • Strong Interpersonal & Communication Skills.
  • Sales Acumen.
  • Adaptability & Resourcefulness.
  • Organizational Skills.
  • Collaboration.
  • Product Knowledge.
  • Technical Proficiency with Microsoft Windows based platforms.

Benefits

  • Annual base salary range: $70k - $90k with 5% bonus.
  • Comprehensive training & resources.
  • Mileage reimbursement, and covered company travel expenses.
  • Medical, dental, vision, time off, and a 401(k) plan with employer matching.
  • Short-term and long-term disability benefits at no cost.
  • Company-paid life and accidental death and dismemberment insurance.
  • Six weeks of paid parental leave.
  • Discounts on 3 Day Blinds products and access to various other exclusive discounts.
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