Third Party Specialist

Acorn Stairlifts, Inc.•Orlando, FL

23h

About The Position

The 3rd Party Specialist is responsible for obtaining and maintaining relationships on a business to business level with agencies (local, state, federal) and charitable organizations all around the country which work outside the scope of Medicare, Medicaid, or insurance carriers that follow Medicare guidelines. This position is also responsible for working on accounts from the initial consultation, through invoicing and payment of either installation of new stairlifts, or servicing of existing stairlifts.

Requirements

Excellent organizational skills
Intermediate level of proficiency with Microsoft Office Suite.
Excellent written and oral communication skills.
Ability to communicate key messages needed for effective productivity.
Excellent project management skills to enable on-time delivery of quality results.
Works independently with minimal supervision.
Must be able to multi-task with excellent attention to detail.
Strong interpersonal and leadership skills.
At least a two year college degree or related experience.
A combination of related education, experience, or training totaling 4 + years may substitute for degree.
A background in working with government agencies at various levels (local, state, federal), as well as experience working with charitable organizations.

Responsibilities

Have a background working with government agencies at various levels (local, state, federal), as well as experience working with charitable organizations is preferable.
Have a working knowledge of medical terminology and DME codes, or the ability to locate any needed information online, and the ability to express your findings to Acorn Stairlifts staff, agency reps at all levels, and customers (if needed).
Research all agencies and organizations that inquire with Acorn Stairlifts to confirm that they are viable options as 3rd party payers.
Prepare contractual documents to register as a vendor or provider with all workable agencies.
Confirm that quotes contain the appropriate information regarding the amount of each lift being quoted, sales tax, and permit fees as applicable.
Validate prescriptions of medical necessity and/or sales tax exempt certificates with Finance, and remove or add tax as needed from the quotes.
Communicate contractual information with each 3rd party agency representative so that they are up to date on the status of each account.
Track each account on the Third Party Customer Database Excel Spreadsheet in the Compliance folder within the K Drive, filling in all available information.
Gather contact information for each agency representative from Sales or Customer Support.
Maintain each customer profile on the spreadsheet and in APLX, being sure to update the notes for future reference so that anyone reviewing the account has the most up to date information.