Academic Advisor, Pathways

Columbus State Community College•Columbus, OH

23h

About The Position

The Academic Advisor - Pathways serves the critical role of being the primary point of contact from enrollment to completion for in-depth, wrap-around, holistic support that spans academic, career, and personal dimensions. The Advisor is responsible for developing strong relationships with individual students within their caseload, and through these relationships, the Advisor will provide sustained, strategic, integrated, proactive, and personalized support for students. This role also builds community and seeks to connect students with one another, fostering a strong sense of belonging.

Requirements

Bachelor’s degree in education, counseling, human services, or related field
One (1) year of teaching, tutoring, and/or academic support experience in a college environment; can include work done in a graduate assistant role as professional experience
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s)
An appropriate combination of education, training, coursework, and experience may qualify a candidate.

Responsibilities

Manages a caseload of students in an assigned academic pathway, with the goal of understanding and helping students progress through their educational journey to completion.
Proactively communicates with students, providing announcements, weekly updates, information on pop-up visits, etc., to enhance the holistic student experience.
Coaches students to develop academic, career, and financial plans that promote their success.
Provides guidance to students on a range of academic matters, including academic programs, course selection, prerequisites, re-sequenced programs of study, and eligibility.
Coordinates student support and outreach with an identified network of care, including Financial Aid Advisors, Student Services staff, and community partners, to assist students having academic difficulties, including warnings, probation, and academic dismissal.
Serves as the primary liaison between the advising department and faculty, facilitating curriculum and resource updates (including advising hub), assisting prospective students exploring majors within the designated Pathway, managing "deep dive" content, and coordinating with the Pathways Career liaison on resources and requests.
Provides high-level academic and career coaching to Pathways students.
Provides individual support and group coaching for students in assigned caseload on topics related to goal setting, time management, study skills, and other relevant student success topics.
Actively plans and/or participates in student-centered programming.
Participates in onboarding events for incoming students within assigned pathways.
Contributes to the successful orientation of pathways students.
Participates in summer engagement opportunities for returning students.
Completes and maintains required documentation, using technology and systems, including electronic case management tools, case notes, evaluation, test results, attendance, status reports, and other confidential student records to document support provided.
Maintains confidentiality of student files and other sensitive subject matter.
Reviews and interprets advising and related data, identifying trends and assisting the team in developing strategies to improve advising efficiency and quality.
Prepares weekly advising reports for the Pathways Advising Director, Program Manager, and leadership team.
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.