Academic Advisor

University of Maryland•College Park, MD

About The Position

The Academic Advisor will provide academic advising for students admitted to the Smith School’s Undergraduate Program. This includes meeting with a caseload of advisees and administering various aspects of the caseload, including performing degree audits, satisfactory progress reviews, degree clearances, transfer credit evaluation, etc. In addition, this position will be involved in participating and in some cases coordinating various activities for students enrolled in the Smith School’s Undergraduate Program. The position also participates in new student orientations and other appropriate college and office functions and events. Examples of work include: Managing a caseload of undergraduate students admitted to the Smith School of Business. Participating in new student orientations and serving as the primary presenter at selected orientations. Assisting in posting of credit and preparation of new student records for orientation. Participating in other college functions such as graduation ceremonies and awards banquets. In addition, this position will be called upon to serve on relevant campus/college committees that relate to the mission of the Undergraduate Program Office.

Requirements

Bachelor’s degree from an accredited college or university.
Two (2) years of experience providing counseling or advising services.
Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
Knowledge of best practices in organization and administration.
Knowledge of public relations and marketing techniques.
Skill in oral and written communication.
Skill in the use of Microsoft Office products.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to multitask while demonstrating a commitment to customer service.

Nice To Haves

Master’s degree or higher strongly preferred.
Familiarity with advising software (Advise on the Web, SIS, u.achieve, Sales Force, Workday etc.) preferred.

Responsibilities

Managing a caseload of undergraduate students admitted to the Smith School of Business.
Participating in new student orientations and serving as the primary presenter at selected orientations.
Assisting in posting of credit and preparation of new student records for orientation.
Participating in other college functions such as graduation ceremonies and awards banquets.
Serving on relevant campus/college committees that relate to the mission of the Undergraduate Program Office.