Academic Services Manager

UNC-Chapel HillChapel Hill, NC
2dHybrid

About The Position

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The Academic Services Manager is responsible for the administrative support of the academic area for the Kenan-Flagler Undergraduate Business Program. In addition to administrative support, the Academic Services Manager will also provide academic advising support for the growing undergraduate business student population via scheduled in-person or virtual appointments, phone, email, or drop-in advising. The Academic Services Manager must be able to understand, communicate, and enforce both the University’s and Kenan-Flagler’s policies and procedures. In addition, assigned duties may include, but not limited to, degree audits for graduating seniors, performing registrar tasks (i.e. processing student forms and course adjustments), processing transfer credit re-evaluation requests, running academic reports, and entering KF class schedules in the various systems, creating final exam schedules for KF courses, and ensuring that correct policy and procedures are reflected in the External Web site and other students’ channels. This position will provide support to the Assistant Director of Advising, and for the Academic and Student Engagement area as a whole.

Responsibilities

  • Administrative support of the academic area for the Kenan-Flagler Undergraduate Business Program
  • Provide academic advising support for the growing undergraduate business student population via scheduled in-person or virtual appointments, phone, email, or drop-in advising
  • Understand, communicate, and enforce both the University’s and Kenan-Flagler’s policies and procedures
  • Degree audits for graduating seniors
  • Performing registrar tasks (i.e. processing student forms and course adjustments)
  • Processing transfer credit re-evaluation requests
  • Running academic reports
  • Entering KF class schedules in the various systems
  • Creating final exam schedules for KF courses
  • Ensuring that correct policy and procedures are reflected in the External Web site and other students’ channels
  • Provide support to the Assistant Director of Advising, and for the Academic and Student Engagement area as a whole
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