Access Control Analyst

First Horizon • Memphis, TN

1d • Onsite

About The Position

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. SUMMARY The primary duties of the Corporate Security Specialist (Physical Security Access Control Analyst) is to assist Corporate Security management with the daily activities required to administer and maintain all electronic security applications and programs, as well as any reports or other work products within the Physical Security area of responsibility. Security Specialists will also participate in team projects as assigned.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
• Bachelor (4-year college) degree and 2-5 years of experience or equivalent combination of education and experience.

Responsibilities

• Primarily responsible for the administration of access control systems.
• Primarily responsible for the creation and administration of clearances within First Horizon card access systems.
• Primarily responsible for the production and provisioning of First Horizon badges.
• Assisting Corporate Security Management with physical security projects.
• If assigned, assist with reviewing the Security Service Request Portal to ensure all tickets are processed within one business day of receipt.
• If assigned, assist in following up with the appropriate vendor, and the FH associate who submitted the security service ticket, to verify the work was completed.
• Exercise good judgement and sound decision-making processes to handle serious or sensitive incidents.
• Be proactive in the execution of duties and responsibilities with very little oversight.
• Escalate any issues of a sensitive or serious nature to Corporate Security management.
• Assisting with Disaster Recovery planning and implementation during crisis events.
• Performs all other duties as assigned.

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level