Access Coordinator III - Cancer Institute (Weekends)

University of Arkansas System•Little Rock, AR

1d•Onsite

About The Position

This position provides weekend coverage at the UAMS Cancer Institute, working Saturdays and Sundays (6:30 AM-5:00 PM) during clinic hours and remaining three workdays during the week (8:00 AM - 4:30 PM) The Access Coordinator III is a senior-level position responsible for managing and optimizing patient access to healthcare services through advanced coordination, leadership, and problem resolution. This role ensures the accuracy and efficiency of scheduling, registration, insurance verification, and referral processes while also serving as a resource and mentor for junior access staff.

Requirements

High School, GED, or formal educational equivalent
Three years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent customer service skills.
Knowledge of basic medical terminology is required.

Nice To Haves

Bachelor’s Degree
CHAA Certification
Call center experience.
Experience in registration, billing, or scheduling in a healthcare environment.
Knowledge of basic medical terminology

Responsibilities

This position works under supervision and provides comprehensive support for patient care activities.
This position may meet, greet, and assist the public.
This position answers telephones and/or may coordinate appointments in a call center environment.
This position may perform other duties to support patient care activities as needed.
Perform other duties as needed.