Access Technician I - Critical Infrastructure

Optimum•Parsippany-Troy Hills, NJ

About The Position

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum!Job SummaryAccess Technician I - Critical Infrastructure is focused on development and maintenance, to critical equipment as well as identification and resolution of any disruption to critical infrastructure. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

Requirements

Technical school, equivalent college courses, or on the job experience.
Five – ten years’ electrical experience with emergency backup electrical systems including generators, Automatic Transfer Switches (ATS), Manual Transfer Switches (MTS) and Uninterruptible Power Supply (UPS) equipment.
SCTE - Critical Facilities Heating Ventilation Air Conditioning certification or equivalent.
Basic understanding of air conditioning systems and working knowledge of common state and local fire codes.
Occupational Safety and Health Administration (OSHA) safety best practices.
General proficiency in office software applications, including Microsoft Word, Excel, PowerPoint.
Experience working with manufacturers, vendors and cross-functional teams.
Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required as well as 24 hours standby when needed.
Clean and valid Driver’s License with ability to travel to other work locations as necessary.

Nice To Haves

Desired 2 years physical onsite Data Center experience supporting the Data Center equipment and/or infrastructure (Power, Space, Cooling, Equipment and Cabling)

Responsibilities

Acts as first point of contact in response to major alarms / outages.
Develop, maintain and inspect appropriate preventative maintenance plans for emergency generator components and uninterruptible power supply (UPS) systems and its components.
Ensure the overall growth for the Headend is monitored in relation to critical load on electrical equipment and panels.
Collaborate with other Critical Infrastructure Technicians for quality assurance and mediating deficiencies and monitor the quality of vendors to mediate deficiencies to Altice standards regarding large scale equipment installations, overhauls, preventative maintenance and with the more complicated tasks as required.
Engage contractors when needed.
Coordinate tasks with other departments and vendors, to ensure a smooth project workflow and minimizing customer impact.
Conduct periodic inspections to verify the equipment and processes are being maintained properly.
Assist in the service and maintenance of Data Center electrical equipment, which includes generators, automatic transfer switchers and manual transfer switches (ATS and MTS), uninterruptible power supply (UPS) and power distribution units (PDUs) as well as Data Center HVAC equipment.
Monitor building standards and verify building code compliance, working with management and engineering mechanics to ensure that all building code issues and upgrades are identified and addressed with Management team.
Assist in the development and when needed the implementation of disaster recovery plans.
Work with management to identify equipment requirements for expansion and growth within the Data Centers.
Work with managers and engineering firms when necessary for the development of specification and drawings, provide detail / data on existing equipment and their functionality.
Perform overnight scheduled and on-demand maintenance work in the headend, hubs and Optical Transport Network (OTN) sites as needed.