Account Executive, Transit

Genetec

About The Position

Genetec is a leading provider of video management, access control products and license plate recognition. A key area of focus is our Mobility and Transit verticals. Our Unified Genetec Solution offers a comprehensive range of products that help agencies meet their operational goals and workflows. The Vertical Account Manager on this team will be responsible for understanding those goals, customer specific workflows, and aligning the Genetec solution accordingly. Your day at a glance: Your primary responsibility as a Vertical Account Manager is to grow market share and adoption of Genetec products. Below are the key areas of focus and estimated time allocations: Existing Customers (30%) Portfolio Expansion – Understand each customer’s current environment and long-term goals to proactively expand Genetec product usage Product Adoption – Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec within their organization Customer as a Reference- Foster strong relationships that lead to customer advocacy within the public safety community New Logo Customers (30%) Prospecting – Proactively identify and pursue new business opportunities Aligning with the Buying Cycle – Understand where buyers are in the cycle, influence early, promote our grants program, and position Genetec in RFPs when needed Product / Development Collaboration (15%) Drive Vertical Specific Product Needs – Work closely with end user customers, to understand the vertical specific product needs that will lead to increased adoption and expansion Internal Collaboration – Regularly meet with the product team to align on current and future needs including identifying appropriate integrations with third party partners Marketing (15%) Tradeshows – Attend and contribute to events focused on Public Safety and Public Admin verticals End User Groups – Lead and support regional/national user groups to deepen customer engagement and insight Partner Collaboration (5%) Account Planning and Target Accounts – Work closely with end user customers, channel partners, and your PAE to align on goals, strategies to drive demand for the platform Internal Collaboration – Align with Sales Engineers, SMEs, PAEs and the Genetec partner team to minimize conflict and meet customer needs Administrative (5%) CRM – Maintain disciplined, strategic, and timely CRM activity Training and Product Knowledge – Continuously expand product and industry expertise through Genetec resources Internal Systems and Processes – Leverage internal tools, follow internal processes, and HR systems required for the AE role

Requirements

Thorough understanding of operations, compliance requirements, and workflows within Mobility and Transit agencies
Established relationships within the vertical
Proven ability to sell to committees and navigate complex, hierarchical procurement environments
Strong understanding of how Genetec products align with end user operations and workflows
Familiarity with vertical-specific tradeshows, associations, and publications
Deep knowledge of procurement processes and requirements used by public sector end users
Ability to anticipate product and market needs based on vertical-specific trends
Comprehensive understanding of the Genetec platform as it relates to Mobility and Transit
Exceptional time management and territory planning skills, particularly in roles requiring significant travel

Responsibilities

Grow market share and adoption of Genetec products
Portfolio Expansion – Understand each customer’s current environment and long-term goals to proactively expand Genetec product usage
Product Adoption – Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec within their organization
Customer as a Reference- Foster strong relationships that lead to customer advocacy within the public safety community
Prospecting – Proactively identify and pursue new business opportunities
Aligning with the Buying Cycle – Understand where buyers are in the cycle, influence early, promote our grants program, and position Genetec in RFPs when needed
Drive Vertical Specific Product Needs – Work closely with end user customers, to understand the vertical specific product needs that will lead to increased adoption and expansion
Internal Collaboration – Regularly meet with the product team to align on current and future needs including identifying appropriate integrations with third party partners
Tradeshows – Attend and contribute to events focused on Public Safety and Public Admin verticals
End User Groups – Lead and support regional/national user groups to deepen customer engagement and insight
Account Planning and Target Accounts – Work closely with end user customers, channel partners, and your PAE to align on goals, strategies to drive demand for the platform
Internal Collaboration – Align with Sales Engineers, SMEs, PAEs and the Genetec partner team to minimize conflict and meet customer needs
CRM – Maintain disciplined, strategic, and timely CRM activity
Training and Product Knowledge – Continuously expand product and industry expertise through Genetec resources
Internal Systems and Processes – Leverage internal tools, follow internal processes, and HR systems required for the AE role