Account Management Coordinator

Allied Benefit Systems•Chicago, IL

2d•$20 - $20•Remote

About The Position

The Account Management Coordinator is responsible for providing day-to-day assistance with administrative tasks to support the Allied client facing service team. The AM Coordinator is responsible for accurately running reporting, preparing employee open enrollment materials, ID card approval, and sending and following up on client plan documents upon a group’s renewal.

Requirements

High school diploma or equivalent required.
2-4 years’ experience working in an administrative support role required.
Data entry experience required.
Must possess excellent attention to detail.
Must be able to multitask.
Must be highly organized.
Intermediate level work experience with Microsoft Office, Word, Excel, and Power Point software applications.

Responsibilities

Communicate changes internally regarding benefit plan design, financial information, and vendor partner changes
Review and approve member ID card templates, test, and production batches of cards
Create temporary member ID cards for urgent access to care situations
Audit plan design changes to existing group Summary Plan Descriptions and Summaries of Benefits and Coverage
Send mid-year or renewal plan document updates to client for signature
Follow up on outstanding plan document signatures that are not received timely
Run standard claim, diagnosis, and eligibility reports from the Allied website
Prepare open enrollment materials, including guidebooks and PowerPoint presentations for employee meetings
Request employee giveaways and assist with coordinating open enrollment and benefit fair logistics
Submit trading partner project requests to Operations department for approval
Produce or distribute basic compliance reporting to groups upon request
Assist with completing and submitting paperwork to the Massachusetts Health Connector to verify the minimum requirements for health plans for that state’s residents
Submit claim adjustment projects to Rapid Resolution Team as needed
Download and publish vendor partner quarterly and monthly reports
Facilitate preferred pharmacy benefit manager data extract paperwork
Assist with answering routine inquiries from Associate Client Executives