Account Management Intern (Telecom Expense Management)

Vatic OutsourcingMarietta, GA
3d$15Onsite

About The Position

Vatic Outsourcing, a growing telecom consulting firm, is seeking an intern for our Telecom Management Solutions team. In this internship, you will gain knowledge of the telecom industry as well as invaluable customer service skills. At Vatic, we are known for our "White-Glove" care for our clients and this type of support is a skill that can be transferred into any career path. As a growing business, there is also a likelihood that a successful internship could turn into a full-time position in our firm.

Requirements

  • Must be able to work a minimum of 20 hours/week
  • Must have a basic proficiency with Microsoft Outlook/Excel.
  • Must be comfortable communicating with clients/vendors/and internal team members
  • Must have strong multi-tasking skills as this position will be handling numerous projects at the same time.
  • Working toward College Degree
  • Job contingent upon a background check

Responsibilities

  • Communicating with Telecom carriers (on the phone and through email/online portals) to make changes, track down contracts, payments, and invoices.
  • Managing & Updating tickets to completion with attention to accuracy.
  • Assisting Project Management with the On-Boarding of new clients.
  • Assisting Facilities/HR with administrative tasks.
  • Attending Client meetings with full time reps & gaining an understanding of the business, and our mission to the clients.
  • Seek Mentorship with a full-time rep(s) to understand and chart your career path with Vatic.
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