Account Manager - Conversions

Omnicell • Fort Worth, TX

9d

About The Position

At Omnicell, we are transforming medication management to create safer, more efficient healthcare systems. Our mission is to build the world’s first zero-error, fully automated medication management platform—and we need passionate, relationship-driven professionals to help us achieve it. As an Account Manager , you will be the trusted advisor for our customers, building long-term partnerships and driving growth through innovative solutions that improve patient care and operational performance.

Requirements

• Bachelor’s degree OR high school diploma with equivalent experience.
• 3+ years of sales or consulting experience (5+ years without a degree).

Nice To Haves

• Familiarity with complex sales methodologies (e.g., Miller Heiman, Challenger).
• Experience negotiating hospital contracts and managing executive-level relationships.
• Strong financial acumen and ability to develop strategic account plans.
• Advanced knowledge of acute care hospitals and health systems.
• Proven ability to influence without formal authority and lead cross-functional collaboration.
• Proficiency in MS Office and CRM tools (Salesforce preferred).
• Exceptional communication, negotiation, and problem-solving skills.

Responsibilities

• Drive a collaborative account planning process with customers, setting mutual objectives, implementation targets, and critical milestones.
• Partner with internal teams—Sales Support, Marketing, Operations, IT, Finance, and Technical Support—to ensure customer requirements are met and coordinated effectively.
• Deliver impactful presentations, product demonstrations, and site visits to showcase Omnicell’s solutions.
• Communicate Omnicell’s business strategy and value proposition to stakeholders at all levels.
• Create and execute account-specific business plans, providing regular updates on progress.
• Identify opportunities for cross-selling, upselling, and introducing new solutions to drive customer success.
• Achieve assigned goals for quota attainment, revenue growth, and account strategy execution.
• Negotiate and manage contract strategies to maximize customer value and retention.
• Serve as the primary liaison for assigned accounts, ensuring customer satisfaction and escalating issues when necessary.
• Monitor all activities across Omnicell teams to deliver seamless support and exceptional outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees