Account Manager, Cybersecurity Solutions

Knowledge Services Corporate•Fishers, IN

About The Position

The Account Manager, Cybersecurity Solutions, is responsible for the strategic management of assigned client accounts across the full engagement lifecycle. This role provides ongoing guidance to clients by interpreting cybersecurity and compliance program requirements, recommending appropriate pathways, and shaping tailored service solutions. The position exercises independent judgment in developing account strategies, identifying growth opportunities, and influencing client decisions that support long-term retention and organizational revenue goals. The Account Manager collaborates with internal technical, advisory, and leadership teams to ensure delivery alignment, resolve escalated issues, and support the advancement of RAMPQuest’s cybersecurity solutions

Requirements

Bachelor’s degree in Business Administration, Information Technology, Cybersecurity, Public Administration, or a related field; or equivalent combination of education and experience.
3–5 years of experience in account management, client success, business development, or consultative sales.
Experience supporting or selling technology, cybersecurity, SaaS, or compliance- related solutions.
Experience working with public-sector organizations (state/local government, higher education, K–12, or public agencies) is strongly preferred.
Demonstrated ability to interpret complex compliance frameworks or regulatory requirements (e.g., FedRAMP, GovRAMP, NIST, CMMC, SOC 2) is highly
Prior experience managing strategic accounts, influencing buying decisions, and driving revenue growth in a consultative role.
Experience engaging with cross-functional technical, compliance, or advisory teams to design solutions for clients.

Responsibilities

Serve as the primary strategic advisor for RAMPQuest clients, shaping engagement plans aligned with compliance and cybersecurity needs.
Develop long-term account strategies and independently recommend solutions that influence client compliance pathways and business outcomes.
Oversee the full client lifecycle, including strategic onboarding, solution design in collaboration with the Advisory/Consulting team, renewal planning, and expansion opportunities.
Provide interpretation of GovRAMP security programs, other compliance frameworks (e.g., CMMC), and any future service offerings.
Exercise discretion in advising clients on appropriate compliance pathways and solution options.
Collaborate with internal teams to architect tailored service offerings that meet complex regulatory standards.
Identify and pursue upsell and cross-sell opportunities through strategic analysis of client needs and security market trends.
For large accounts, create growth plans that align with organizational revenue
Contribute to the development of the go-to-market strategy, including messaging, segmentation, and client engagement programs.
Represent the organization at industry events, conferences, and webinars, serving as a subject-matter expert and brand ambassador for RAMPQuest’s security program portfolio.
Lead high-level client presentations and consultative meetings, influencing buying decisions and shaping long-term partnerships.
Partner with finance and leadership to resolve escalated payment or compliance
Recommend process improvements and contribute to organizational strategy for the RAMPQuest brand and its strategic partnerships.

Benefits

Medical coverage, including employer match program for Health Savings Accounts (HSAs)
Generous 401k retirement plan with employer match
Dependent Care Flexible Spending Account (DCFSA)
Employee Assistance Program (EAP) with unlimited usage and visits and wellness program
Dental and Vision insurance
Company-sponsored life insurance, with options for additional coverage
Short- and Long-Term Disability (STD and LTD) benefits
Pet insurance
Maternity, Paternity, and Military benefits
Baby on Board program
Paid Time Off package
Company Anniversary Bonus program
Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more
A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother’s room, and more