Account Manager - Natural Resources

Wood Mackenzie

About The Position

Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape. For over 50 years our work has guided the decisions of the world’s most influential energy producers, utilities companies, financial institutions and governments. Now, with the world’s energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That’s why we’ve redefined what’s possible with Intelligence Connected. By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe. This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence – whether planning days, weeks, months or decades ahead. Wood Mackenzie Intelligence Connected WoodMac.com Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committed – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action Role Purpose Your role will focus on retaining and growing clients in the natural resources sector through a variety of mechanisms, including face-to-face meetings, phone conversations and utilising web-based solutions. You will excel at identifying opportunities to expand our research coverage and consulting services particularly around crude oil markets, natural gas fundamentals, refining margins, and energy transition strategies. The Account Management team is a key driver for sales execution and performance across existing and new accounts. You will be instrumental for the achievement of sales targets as well as the effective use of resources to achieve targets. Your client portfolio will include a diverse set of customers in key Wood Mackenzie markets. This is your opportunity to truly partner with the firm’s critical clients.

Requirements

Direct experience in oil and gas industry operations, commodity trading, or energy market fundamental analysis strongly preferred
Direct knowledge and experience working in the Canadian energy industry an advantage
Good knowledge and understanding of account management processes, procedures and systems within the energy/natural resources sector
Good understanding of how account management integrates with other teams to achieve overall objectives
Experience in client-facing or account management roles, with understanding of relationship management
Demonstrated success in developing oil and gas sector clients and building trusted advisor relationships around commodity market insights
Strong negotiation skills and a results-oriented mindset
Attention to detail in making evaluative judgements based on analysis of factual information
Ability to resolve problems by identifying and selecting solutions through application of acquired technical experience
Self-motivated and energetic with excellent judgment in how resources are utilised and optimised
Passionate about growing the business and committed to personal and professional development
Intellectually curious about how data and analysis can solve critical business challenges
Highly organised, with strong planning skills and the ability to manage workloads effectively
Familiarity with CRM systems such as Salesforce is advantageous
Good analytical/technical operational knowledge required to complete work in account management
Legally entitled to work in Canada
Delivery of individual targets
Role model strong integrity and sets an example of WoodMac’s values and behaviours.
Due to the global nature of the team, a degree of flexible working will be required to accommodate different time zones

Responsibilities

Account Planning & Management Develop comprehensive account strategies incorporating oil and gas market cycles, commodity price volatility, and upstream/downstream investment patterns
Proactively manage commercial growth aligned with regional energy market priorities and commodity trading patterns
Identify high-potential clients for cross-selling opportunities across our oil, gas, LNG, and refined products research suite
Execute account management strategies using deep understanding of commodity market dynamics and energy sector business models
Client Engagement & Business Development Serve as the critical link between clients' commodity market needs and Wood Mackenzie's energy research capabilities
Effective client engagement and understanding of critical client business growth potential and how the Wood Mackenzie suite of products supports the client's growth
Handle client inquiries related to oil and gas market outlooks, price forecasting, and supply/demand fundamentals
Represent Wood Mackenzie at conferences and professional organizations to expand brand recognition and promote business development activities
Market Intelligence & Collaboration Provide continuous feedback on evolving client needs in oil and gas markets, including emerging trends in energy transition and commodity trading
Support launches of new products covering crude oil benchmarks, natural gas pricing, refining economics, and petrochemical markets
Collaborate effectively across research (upstream, gas & LNG, refining), consulting, and data services teams
Demonstrate strong understanding of how account management integrates with commodity research and market analysis functions
Pipeline Management Effectively manage the business pipeline to ensure accurate forecasting
Ensure high quality of task/services/information is provided
Make evaluative judgements based on analysis of information, guided by precedents