Account Manager - Home Health

Health Link•Milpitas, CA

2d•$40 - $45

About The Position

As an Account Manager, you will be the face of Health Link in the field — building lasting relationships with referral sources, healthcare providers, and community partners. Your work directly connects patients to the care they need. You will partner closely with the Director of Community Relations to develop your territory, grow our referral network, and position Health Link as the first choice for in-home care across the South Bay.

Requirements

Experience in healthcare, sales, marketing, or customer service is a plus — but we are committed to training the right person
Quick learner who adapts well in a fast-paced environment
Strong interpersonal and communication skills; comfortable presenting to individuals or groups
Highly organized with excellent follow-through and attention to detail
Self-starter who thrives in a collaborative, goal-driven culture

Nice To Haves

Bilingual fluency in Mandarin or Cantonese is highly desirable

Responsibilities

Develop and execute a sales and outreach strategy to grow Health Link's referral base across your assigned territory
Build and maintain relationships with hospitals, clinics, physician offices, skilled nursing facilities, senior communities, and other healthcare organizations
Represent Health Link at community events, networking functions, and industry meetings
Conduct outreach calls, schedule in-person meetings, deliver presentations, and follow up consistently to turn leads into lasting partnerships
Coordinate with the intake team to ensure a smooth referral process and serve as the communication bridge between partners and internal staff
Track all outreach activities, contacts, and outcomes using CRM software
Manage a personal outreach budget responsibly
Participate in ride-alongs and training sessions with senior team members
Stay informed on industry trends and competitor activity