Account Manager - Los Angeles, CA (USA)

Eco OutdoorBeverly Hills, CA
10h$60,000 - $80,000Onsite

About The Position

We’re seeking an experienced, hands-on Account Manager to join our Sales team in Los Angeles, CA. The ideal candidate will be responsible for being the first point of contact for many design clients (Architects, Designers, Installers and retail end clients) within the showroom environment. Working closely with key Architectural and Design clients, helping to bring their projects to life through use of our materials. The Account Manager will be instrumental in building new and servicing existing relationships across Los Angeles. Growing new industry partnerships and working closely with a Business Development Manager in the servicing of existing relationships. Splitting time between client service / business development from showroom leads. This position is in-person (no remote option), Monday-Friday, 8:30am to 5:00pm.

Requirements

  • Proven experience in a relevant sales/retail role.
  • The ability to confidently manage client relationships and general day-to-day enquiries.
  • Strong (verbal and written) communication skills with an ability to build strong relationships.
  • Good attention to detail in handling business development leads and managing projects from lead to delivery.
  • An interest in architecture and design.
  • The ambition to grow and develop existing client relationships through exceptional service and product counsel.
  • Understanding of sales principles and ability to deliver excellent customer experience.
  • Please note that we require full permanent working rights for this position.

Responsibilities

  • Gathering information on prospective clients (e.g. company size, needs and opportunities to add value)
  • Working in tandem with your Business Development rep to understand client requirements and provide solutions
  • Providing after-sales support to retain customers
  • Prompt and accurate answers to clients’ queries
  • Building strong client relationships, through regular communication
  • Working with your Business Development rep to create customized sales plans for key clients
  • Promoting new products/services to existing customers

Benefits

  • The opportunities you need to grow, develop and craft a career you’re proud of within the global Eco Outdoor business.
  • 20 days PTO
  • 10 paid holidays (plus your birthday!)
  • Paid parental leave, so we can look after you while you welcome a new human.
  • A 50% off employee discount on Eco Outdoor products.
  • Full health benefits after 60 days.
  • 401(k) plan with 4% max employer match.
  • A culture of unbelievable hospitality.
  • The opportunity to give back via our internal Social Housing and Sustainability teams.
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