Account Manager, NYC

SALT XC

5d • $70 - $85 • Hybrid

About The Position

As an Account Manager, you’ll lead the execution of high-impact marketing programs that bring brands to life across channels in a fast-paced, client-facing environment. You’ll own the day-to-day details across production, content, and communications, ensuring every deliverable is managed with accuracy, urgency, and impact.
You’ll partner closely with cross-functional teams, including creative, strategy, media, digital, and production, while managing timelines, approvals, and budgets with confidence and control. Building on your experience, you’ll also play a critical role in strengthening client relationships by anticipating needs, solving problems proactively, and keeping expectations clear.
Whether you’re coordinating a campaign, preparing a client presentation, or overseeing a live activation, you’ll thrive under pressure and bring clarity, energy, and leadership to every touchpoint.

Requirements

• 3–5 years of experience in account management, client services, or integrated production—preferably in a creative or experiential agency environment.
• Proven ability to independently manage small to mid-sized projects and campaigns, aligning deliverables to client goals with accuracy and accountability.
• Strong track record leading end-to-end brand experiences, from cross-functional planning to on-the-ground execution.
• Demonstrated financial acumen with experience in building estimates, monitoring costs, reconciling budgets, and driving financial efficiency.
• Excellent communicator, able to simplify complexity, adapt tone and delivery to stakeholders, and build trusted client relationships.
• Calm, collaborative, and confident in managing shifting priorities and fast-moving programs, with the ability to coach and support junior team members to build morale and growth.

Nice To Haves

• Experience managing B2B programs, VIP experiences, or shopper marketing campaigns (Retail, B2B, or IMC specialization an asset).

Responsibilities

• Project & Operational management
• Independently manage small to mid-sized projects and workstreams, ensuring delivery across all phases of execution.
• Own timelines, approvals, and cross-functional coordination to keep integrated campaigns on track.
• Identify and implement process improvements that increase efficiency and delivery quality.
• Maintain professionalism and composure under pressure, ensuring integrity in decision-making and delivery.
• Vendor & Partner Management
• Select and recommend vendors based on project needs, managing contracts, negotiations, and performance.
• Maintain strong partnerships with suppliers, freelancers, and partners to ensure accountability and quality delivery.
• Provide clear direction and oversight to the team (e.g., Coordinators, Executives, Brand Ambassadors).
• Coach and support junior team members, contributing to team morale, growth, and positive team culture.
• Financial Acumen
• Build and manage budgets, including estimates, scopes, and rationales, with accuracy and accountability.
• Monitor costs and variances throughout the project lifecycle and proactively propose tradeoffs or solutions.
• Partner with Finance to reconcile budgets, ensure compliance, and deliver timely financial reporting.
• Demonstrate reliability and integrity by maintaining accurate records and transparent financial practices.
• Client Growth
• Execute campaigns with excellence, keeping client goals top of mind at every stage.
• Communicate clearly with clients and internal teams to align on needs and deliverables.
• Prepare for and actively contribute to client meetings with research, recaps, or recommendations.
• Gather insights pre- and post-program to measure performance and inform future work.
• Proactively identify client needs, risks, or opportunities, adapting approach to strengthen relationships and deliver solutions.

Benefits

• Work-Life Flexibility: Hybrid setup, up to 28 paid days off, winter holiday shutdowns, and dog-friendly office vibes.
• Comprehensive Coverage: Health, dental, and vision plans, plus Salt Bucks to spend on what matters to you—wellness, RRSPs, or extra time off.
• Growth-Driven Culture: Dedicated Salt Days, top-tier learning access, and formal leadership development.
• Celebration-First Mentality: Legendary team trips, seasonal socials, and Salt Swag that reps your squad.
• Real Rewards: Referral and new business bonuses, exclusive lifestyle perks, and personalized wellness options.
• Culture of Belonging: DEI programs, active ERGs, and a workplace where every voice counts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed