Account Manager - 1st Shift

GXO Logistics

About The Position

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday, 8:00am - 4:30pm As the Account Manager, you will be the critical link between GXO and its customers and carriers. We’ll count on your positive attitude and professionalism to foster a strong and successful client relationship.

Requirements

Bachelor’s degree
1 year of experience as a commodity buyer
Experience with Microsoft Office, including intermediate to advanced Excel skills
To meet government and federal law program requirements which requires U.S. citizen status

Nice To Haves

Availability to travel
Ability to communicate effectively across the organization

Responsibilities

Handle relationships with domestic and international customers
Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
Audit QMS documents
Participate in managing quality systems and continuously improving processes within the facility
Contribute to quarterly business reviews and presentations