Account Sales Manager

SpartanNash•Lima, OH

19h

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 1100 Prosperity Road - Lima, Ohio 45801 Position Summary: This role is r esponsible to represent the company by maintaining a close, positive and effective relationship with key growth account(s) and cultivating new business based on providing effective solutions, guidance, strategies, retailer programs and tools that foster success in company's business. Regularly audits and analyzes retailers' operations and develops plans for improved performance.

Requirements

Bachelor's Degree (Required) in Business Administration or related field or equivalent combination of education and experience
Five years of combined experience in sales and account management.
Two years of supervisory experience.
Excellent ability to prioritize and self-motivate.
Excellent oral and written communication skills, and interpersonal skills including a strong ability to present new ideas and persuade individuals and thrive on networking.
Strong financial acumen and analytical skills, including evaluating possible outcomes.
Strong working knowledge of products and services, and industry trends.
Ability to evaluate and understand the actions and needs of customers and business, convey a positive attitude and viewpoint, and to provide business knowledge and emotional support to customers.
Proficient with Microsoft Office including Excel, Word and PowerPoint.
Ability to travel up to 75%.

Nice To Haves

Experience in a grocery, wholesale, or food industry environment preferred

Responsibilities

Act as the primary liaison between the company and the key account(s) by developing positive, strong, close and lasting customer relationships that enhance trust in the company, improve customer loyalty and longevity and ensure quick and effective communication and problem resolution.
Engage in regular contact with customers to identify needs and provide integrated full scope solutions.
Provide expertise to customers on operational and merchandising issues and recommend solutions.
Ensure retailers understand all the services company provides, especially its ability to deliver quality fresh product to customers.
Develop annual and seasonal business plan and sales & marketing strategy in alignment with company's overarching strategy to ensure attainment of revenue and profit goals.
Create and execute sales and marketing plans specific to individual retailer, based upon consumer, category, and competitive insights that are aligned with the strategic role of the customer and focus on driving profitable growth and market share.
Assist customers in planning for the future in terms of actively seeking buyers for customers' businesses known to be for sale, and/or guiding family succession to ensure the continuation of business.
Increase sales by speeding up new item introduction, maximum product penetration, increasing quarterly perishable sales, capitalizing on marketing trends, selling and utilizing merchandising and marketing programs, planning and assisting retailers in special event and seasonal programs.
Increase concentration of purchases with existing key accounts by driving top 25 plus items into plan-o-grams and using other sources of leverage to enhance sales results.
Prepare and provide formal business reviews for individual customers on a quarterly basis, identify retailers' strengths and weaknesses, help them respond to their weaknesses and assist in the development of longer-term plans for improved performance.
Measure the success or failure of business-building initiatives and identify opportunity gaps that can be corrected as needed to ensure growth.
Negotiate supply agreements that drive improved financials.
Provide corporate management with updates on key account sales, programs, and services, and present new ideas to upper management to increase sales.
Additional responsibilities may be assigned as needed