Account Specialist I
About The Position
We are looking for a talented, experienced relationship-builder who thrives at the intersection of Sales and Operations. As our next Account Specialist, you’ll partner with cross-functional experts to deliver a seamless client experience in the Health and Life Sciences (HLS) space. Your mission: delighting customers, driving sales growth, identifying process wins, and ensuring every account flourishes. You will serve as the primary relationship manager for assigned client accounts, ensuring long-term business growth and exceptional client satisfaction. You will act as a "customer-obsessed" advocate, partnering closely with Sales, Operations, Mobile Phlebotomy network, and cross-functional teams to deliver a seamless experience and identify strategic process improvements. This role is focused on supporting growth, customer retention, delighting the customer, and HLS process improvement. Based in Lenexa, KS, this hybrid role offers a blend of remote flexibility and in-person collaboration.
Responsibilities
- Serve as the primary relationship manager for assigned client accounts
- Ensure long-term business growth and exceptional client satisfaction
- Partner closely with Sales, Operations, Mobile Phlebotomy network, and cross-functional teams to deliver a seamless experience and identify strategic process improvements
- Support growth, customer retention, delighting the customer, and HLS process improvement
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
